Login to your Admin Console
Last updated on
Aug 21, 2025
Errors Detected from SSO Portals or LMS Systems
We have detected users attempting to login via an SSO Portal (Clever or Classlink) or LMS (Canvas or Power School). These users have not been authenticated from these providers and fallen-back to logging in with your default Identity Provider.
If you require help with any of these settings please raise a support ticket in the Adobe Admin Console.
How to resolve these Login Issues
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Visit the Admin Console Settings Page https://adminconsole.adobe.com/settings
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Select your federated directory
If you have multiple Federated directories, check the domains tab and you can see the domain/s associated with each directory.
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Select the Authentication tab
The Authentication tab will show existing Identity Providers (IDPs) that are configured.
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Add a secondary Identity Provider (IDP)
In the Authentication section
- Select the button Add new IDP
- Select Edu portal and LMS SSO
- Click Next
- Add the provider that you use in your school district.
- Click Next
- Accept the default options by clicking Done
Options displayed after selecting add new idp
After selecting Edu Portal and LMS SSO, a list of providers is displayed.
Once you have selected your chosen provider you are presented with configuration options, you can accept the default options.
Users should now be able to sign-in directly from your SSO Portals or LMS systems. For detailed setup instructions visit this page.
