Last updated on
Nov 3, 2025
Resolve freezing issue when launching Photoshop Elements trial
Issue: Photoshop Elements stops responding when you click Start Trial
When you launch the Photo Editor after installing a trial version of Photoshop Elements, a Start Trial screen appears. After you click Start Trial, the screen appears to freeze or crash.
Solution: Allow the software a few minutes to launch
After clicking Start Trial, wait for a few seconds or minutes for the software to launch. This delay occurs only during the first launch of your trial software.
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