Issue

Displays the following error in Salesforce:

"IO Exception: Unauthorized endpoint, please check Setup->Security->Remote site settings. endpoint = <the missing endpoint url>"

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Environment

SalesForce

Cause

As this end point is not added to the remote sites, it is detected as Unauthorized by salesForce. Hence, it does not allow you to access Adobe Sign.

Resolution


As indicated in the error message, add the endpoint to the Remote Sites.

Following are the instructions:

  1. Log into SalesForce account.
  2. Go to Setup->Security->Remote site settings.
  3. Click the New Remote Site button.
  4. Provide Remote Site Name and add the URL from the error to Remote Site URL and Save.

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