Objective

SOAP UI (SmartBear) gets SSL connection error similar to the following one, which you get when you make API call. This error generally occurs if you are using outdated SSL or TLS protocol lower than TLS1.2

ERROR: Exception in request: javax.net.ssl.SSLException: Received fatal alert: protocol_version
ERROR: An error occurred [Received fatal alert: protocol_version], see error log for details

Steps

Steps to fix the error:
Add (-Dsoapui.https.protocols=SSLv3,TLSv1.2) in the VMOPTIONS file under the Bin folder.

  1. Go to C:\Program Files\SmartBear\SoapUI-5.2.1\bin (It depends on where you have installed the SOAP UI. It can be under C:\Program Files (x86))

  2. In the VMOPTIONS file, enable full read/write file permission.

    rtaImage
  3. Right click VMOPTIONS file>Properties>Security tab>Select User>Click Edit. (The User Access Control icon appears on the Edit button)>Select all the check boxes and click OK.

  4. Repeat the same for Administrators, Systems, and all application packages.

  5. Open the file using Notepad.

  6. Add this protocol at the bottom “-Dsoapui.https.protocols=SSLv3,TLSv1.2” and save the changes.

  7. Close SOAP UI and relaunch. It works with no SSL error when you make API call. (Perform test ping call to check).

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