Objective

Instructions on how the email address gets registered to the Adobe Sign, when added through Admin Console.

Environment

Admin Console & Adobe Sign

Steps

 To add the email address whose account is not found in Adobe Sign.

  1. Add the user email in Admin Console and assign the Product.

    User receives an email with the Subject as "Your Adobe Sign Account."

    User receives a second email with subject as "You now have access to Adobe Sign account." Account gets added and activated in Adobe Sign.

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  2. As a user, click the Get Started button.

  3. Set a password and account.

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To add email address, when the email address has a Pending/Created account in Adobe Sign.

  1. Add the user email in Admin Console and assign the Product.

    User receives an email with the Subject as "Your Adobe Sign Account."

  2. As a user, click the Accept Invitation button.

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    User receives a second email with subject as "You now have access to Adobe Sign account." 

  3. As a user, click the Get Started button.

    000208193_Image4
  4. Set a password and account.

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Additional information

Note:

If the users have missed the Activation email Or unable to find it, the admin can remove the Product from Admin Console and then reassign the Product to the user. It sends the email again to the user to accept the invitation.

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