How to get user provision in Adobe Sign through Admin Console | Adobe Sign

Objective

Instructions on how the email address gets registered to Adobe Acrobat Sign when added through the Admin Console.

Steps

 To add the email address whose account is not found in Adobe Acrobat Sign.

  1. Add the user email in Admin Console and assign the Product.

    The user receives an email with the subject "You now have access to Adobe Acrobat Sign" 

    Get Started

  2. The user selects the Get Started button.

  3. The user sets a password and selects Continue.

To add an email address when the email address has a Pending/Created status in Acrobat Sign.

  1. Add the user email in Admin Console and assign the Product.

    The user receives an email with the Subject "Your Adobe Acrobat Sign Account."

  2. The user selects the Accept Invitation button.

    Accept Invitation

  3. The user receives a second email with the subject "You now have access to Adobe Acrobat Sign". 

    The user selects the Get Started button.

    Get Started

  4. The user sets a password and selects Continue.

Additional information

Note:

If the users have missed the Activation email or are unable to find it, the admin can remove the Product from the user in the Admin Console and then reassign the Product to the user. This triggers the email to be sent again for the user to accept the invitation.

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