Environment

Adobe Sign web app

Question

Is it possible to delegate an agreement to any email that is already a part of the transaction?

Scenario:
A recipient in the transaction tries to delegate the agreement to the sender of the transaction and gets an error message that delegation to this user is not allowed.
The delegation settings in the account for external and internal users are already enabled.

Answer

No, it is not possible to delegate to the user who is already a part of the transaction.
Same email address can be added multiple times in the transaction as a participant, but once a document is sent, you cannot delegate it to the email address that is already in the transaction.

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