Only 50 Adobe Sign library templates are visible when we click Add Files on the Agreement Object

Issue

When you click on Add Files on the agreement editor page, only 50 Adobe Sign library templates are visible on the pop-up even though we have more than 50 Adobe Sign library templates.

Environment

Salesforce

Cause

Salesforce has a limit to the number of callouts a Salesforce instance can make which consequently forced Adobe Sign to reduce the number of callouts the Adobe Sign app can make. At this time, we allow only 50 max.

Resolution

The solution would be to upload the Adobe Sign library templates to your Salesforce documents and then select from there. You may also use an agreement template to automatically have the document selected.

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