Add-in crash on MAC during screen sharing for more than 15 minutes if Show Application cursor is On during meeting.
- Adobe Connect Hosted
- Adobe Connect On-Premise
- Adobe Connect version 9.6, 9.7
- MAC OS 10.11.x, 10.12.x
To fix this disable “Show application cursor” in the meeting.
Steps to disable “Show application cursor” option:
A Named Host can make the changes to the meeting room settings.