Issue
Adobe Acrobat Connect Pro Add-in has the following issues sensing the DV Audio (sometimes video) through the Connect Pro Add-in:
- Video broadcasts, but audio doesn't broadcast.
- DV device does not display in the settings option within the Connect Add-in.
Solution
Use either of the following solutions:
Solution 1
Append "?launcher=false" to the end of your meeting room URL, to bypass the Connect Pro Add-in (that is, Connect.Adobe.Com/MeetingRoom?Launcher=false).
Note: When using Solution 1, do not install the Connect Pro Add-in when prompted.
Solution 2
Launch the Connect Pro Add-in, but run a 2.5mm Male-to-Male jack from the headphone jack on your DV device to the Input line on your desktop/laptop.
Note: Solution 2 is best if you want to screenshare or upload documents while being inside the Meeting Room. Solution 1 bypasses the Connect Pro Add-in, limiting some of the Meeting Room functionality (for example, Screensharing, Uploading Content).
