Connect user account deleted when removing the user from a group

Last updated on May 15, 2021 12:17:04 AM GMT

Issue

If the following steps are taken when removing a user from a group, the user is instead completely deleted from Connect:

Go to Administration > User and Groups.

Double-click on a group.

Select the user.

Click Delete.

If your purpose is to only remove a user from a group, you should use one of the two methods listed below.

Go to Administration > Users and Groups.

Select the group you want to remove the user from.

Click Information > Edit Group Membership.

Under Current Group Members, select the user you want to remove and click Remove.

Go to Administration > Users and Groups.

Select the user you want to remove from a group.

Click Informaton > Edit Group Membership.

Under Current Group Membership, select the group membership you want the user removed from and click Remove.

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