Connect user account deleted when removing the user from a group

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Adobe Connect User Guide

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Applies to: Adobe Connect

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Issue

If the following steps are taken when removing a user from a group, the user is instead completely deleted from Connect:

  1. Go to Administration > User and Groups.
  2. Double-click on a group.
  3. Select the user.
  4. Click Delete.

Solution

If your purpose is to only remove a user from a group, you should use one of the two methods listed below.

Option 1:

  1. Go to Administration > Users and Groups.
  2. Select the group you want to remove the user from.
  3. Click Information > Edit Group Membership.
  4. Under Current Group Members, select the user you want to remove and click Remove.

Option 2:

  1. Go to Administration > Users and Groups.
  2. Select the user you want to remove from a group.
  3. Click Informaton > Edit Group Membership.
  4. Under Current Group Membership, select the group membership you want the user removed from and click Remove.