Go to Admin > User and Groups.
Last updated on
Sep 17, 2025
Issue
If the following steps are taken when removing a user from a group, the user is instead completely deleted from Connect:
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Double-click on a group.
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Select the user.
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Select Delete.
Solution
If your purpose is to only remove a user from a group, you should use one of the two methods listed below.
Option 1:
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Go to Admin > Users and Groups.
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Select the group you want to remove the user from.
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Select Information > Edit Group Membership.
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Under Current Group Members, select the user you want to remove and select Remove.
Option 2:
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Go to Admin > Users and Groups.
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Select the user you want to remove from a group.
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Select Information > Edit Group Membership.
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Under Current Group Membership, select the group membership you want the user removed from, and select Remove.
