The following content applies to NA, APAC, and EMEA geos
When you create an Adobe Connect account, the primary contact on the account is named as the original administrator. As a best practice, Adobe recommends that you create additional administrators within the account so that another administrator can do the following:
- Access the account if the primary contact is unavailable
- Run reports within Adobe Connect
- Upload content to the account for use in a meeting
Create other account administrators
To create other account administrators in an Adobe Connect account, do the following:
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Log in to your Adobe Connect account.
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In the top toolbar, select Administration.
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Select Users And Groups.
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Highlight Administrators and select New User.
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Type the new user information into the text boxes and select Finish.
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Select Users And Groups.
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Highlight Administrators and select Information.
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Select View Group Members.
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From the list of Possible Group Members, highlight the desired user.
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Select Add.
After you complete these steps, the new user has full administrator rights and can log in to the account using the credentials created by the primary administrator.