The following content applies to NA, APAC, and EMEA geos

When you create an Adobe Connect Pro account, the primary contact on the account is named as the original administrator. As a best practice, Adobe recommends that you create additional administrators within the account so that another administrator can do the following:

  • Access the account if the primary contact is unavailable
  • Run reports within Adobe Connect
  • Upload content to the account for use in a meeting

Create other account administrators

To create other account administrators in an Adobe Connect Pro account, do the following:

  1. Log in to your Adobe Connect account.
  2. In the top toolbar, click Administration.
  3. Click Users And Groups.
  4. Highlight Administrators and click New User.
  5. Type the new user information into the text boxes and click Finish.
  6. Click Users And Groups.
  7. Highlight Administrators and click Information.
  8. Click View Group Members.
  9. From the list of Possible Group Members, highlight the desired user.
  10. Click Add.

After you complete these steps, the new user has full administrator rights and can log in to the account using the credentials created by the primary administrator.

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