The following content applies to NA, APAC, and EMEA geos
When you create an Adobe Connect Pro account, the primary contact on the account is named as the original administrator. As a best practice, Adobe recommends that you create additional administrators within the account so that another administrator can do the following:
- Access the account if the primary contact is unavailable
- Run reports within Adobe Connect
- Upload content to the account for use in a meeting
After you complete these steps, the new user has full administrator rights and can log in to the account using the credentials created by the primary administrator.