Last updated on
Sep 17, 2025
Error converting file shared in Share pod of Adobe Connect
Issue
When you share a file in the Share pod either from the content library or from your desktop, you receive the following error:
"There was an error converting your file."
Solution
Ensure that the shared storage drive has enough space. Create additional space, if necessary.
Additional information
When this error occurs, the following appears in the Adobe Connect logs - file: error.log
2010-10-26 09:26:06 "Error java.io.IOException: There is not enough space on the disk thrown while attempting to retrieve/write folder 7/14589893-41/fcs-meeting/." CLUSTER BACKUP_DISK_ERROR C S - "-" - - - 2010-10-26 09:26:12 "Error java.util.zip.ZipException: invalid entry size (expected 17187 but got 16384 bytes) thrown while attempting to retrieve/write folder 7/24178887-1/source/." CLUSTER ACKUP_DISK_ERROR C S - "-" - - -
