Last updated on
May 15, 2021
Meeting Connection Test results show incorrect Connect Add-in version 11.9.979.0 on MAC instead of correct version 11.9.979.377.
Environment
- Adobe Connect Hosted
- Adobe Connect On-premise
- Mac OS 10.x
- Adobe Connect Add-In version 11.9.979.377
Cause
- Open Connect meeting room in Adobe Connect Add-in on Mac OS X.
- Go to Help> About Adobe connect.
- Adobe Connect add-in version shown here is: 11.9.979.377
- Open Meeting connection test URL example - https://my.adobeconnect.com/common/help/en/support/meeting_test.htm
- Adobe connect add-in version shown here is: 11.9.979.0
This is due to a known bug and can be tracked via Bug #4087032.
Screenshot:
Additional information
Meeting connection test result shows the correct connect add-in version on Windows OS.
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