Operation Failed – Error Code:invalid when creating a Connect Meeting

Last updated on Sep 17, 2025

Issue

Unable to create Adobe Connect Meeting despite being part of the Meeting Hosts group.

Or

An error shows upon adding a user to the Meeting Hosts group. Error “Operation Failed – Error Code: invalid, SubCode: missing”.

This is caused if there is any existing folder with the same name as the user name of the user that is being added to the Meeting Hosts group.

Check if there is any folder present with the same name in the User Content and User Meetings in the application.

Follow these steps to check if there is any folder present with the same or a similar name in the User Content:

Log in to Adobe Connect Central.
Select the Content tab from the top bar menu.
Select User Content and check for any folder with the same name as the user being added to the Meeting Hosts group.

Follow these steps to check if there is any folder present with the same or a similar name in User Meetings:

Log in to Adobe Connect Central.
Select the Meetings tab from the top bar menu.
Select User Meetings and check for any folder with the same name as the user who is being added to the Meeting Hosts group.

If same name is found, change the name of the folder by appending the folder name with “_old."

Follow these steps to change the name of the folder under User Content/User Meetings:

Select Content/Meetings tab at the top.
Do one of the following:
- From Content, Select User Content.
- From Meetings, select User Meetings.
Select the folder whose name is the same as the user's name that is being added to the Meeting Hosts group.
Select Edit Information and change the folder name, such as, append _old to the folder name.
Select Save.