We're sorry to see you go! Before you cancel your membership, read the Adobe subscription terms.
If you purchased your Creative Cloud subscription directly from Adobe, you can cancel your subscription online at any time.
Follow the instructions on the screen to keep your current plan, switch to a different plan, or cancel your plan.
You will receive an email confirming the cancelation. To start a Creative Cloud plan again, visit the Creative Cloud plans page.
If you cancel an annual membership (paid monthly or once a year) within 14 days, you will receive a full refund. Otherwise, you are billed 50 percent of your remaining contract obligation.
If you cancel a month-to-month membership, you have access to your Creative Cloud plan through the end of the billing cycle.
Extended your original membership?
You cannot cancel a complimentary membership during the complimentary period. If you do not want to continue the membership after the complimentary period ends, but you provided payment details when you redeemed the membership, contact us to cancel the renewal.
If you did not add payment details when you redeemed the complimentary membership, your membership expires at the end of the complimentary period.
Contact your account manager to cancel an enterprise membership.