If you cancel your annual membership (individual or team) within the first month, you will receive a full refund. Otherwise, you are billed 50 percent of your remaining contract obligation. Before you cancel your membership, please read the Adobe subscription terms.
To cancel your membership in the last month (month 12), you don’t need to call customer support. Follow the steps in the "Cancel a month-to-month membership" section below.
In most countries, you can cancel a month-to-month membership online. Follow the steps below.
Note: If you reside in one of the countries listed here, please contact Adobe customer support. Follow the steps in the "Cancel an annual membership" section above.