By default, all previous versions of Creative Cloud apps are uninstalled when you update to the latest version. If you want to retain previously installed versions, remember to change the default settings before you start the update process. For more information, see Advanced options.
The Adobe Creative Cloud desktop application checks for updates periodically and notifies you whenever one of your installed apps has an update available. However, you can retrieve the latest updates for your Creative Cloud applications without waiting for the Creative Cloud desktop application to refresh.
To check for application updates, click the three vertical dots icon at the upper-right in the Creative Cloud desktop app and choose Check for App Updates.
|The latest version of Creative Cloud apps do not support some older versions of Windows and Mac. Learn more.|
When you update your apps, preferences and settings are migrated to the new version. The previous versions of the apps are uninstalled. You can use the Advanced options to change these default settings.
Open the Creative Cloud desktop app and go to the Apps panel. The Apps panel displays Update buttons next to the apps installed on your computer.
If you've installed third-party plug-ins, they may not work with the 2017 version of the apps. Contact your plug-in vendor for information about compatibility and updates.
- Deselect Import previous settings and preferences. By default, settings and preferences from the previous version are migrated to the latest version. For more information, see Import settings and preferences.
- Deselect Remove old versions to retain previously installed versions of software. By default, all previous versions of Creative Cloud apps are uninstalled when you update to the latest version. For more information, see Remove old versions.
Use the Advanced options to specify the app update behavior. By default, all previously installed versions of Creative Cloud apps are removed and customized preferences and settings are migrated to the latest version.
If you want to retain previously installed versions or not migrate settings, update the following options:
When selected, applicable settings and preferences of your current apps are migrated automatically to the latest installed version. When you launch the apps, you may be prompted to import settings from earlier versions. On updating, Dreamweaver, Edge Animate, and Muse always migrate preferences from the previous versions.
Some apps, however, do not support migrating preferences and settings from previous versions:
- Acrobat DC
When selected, previously installed versions of Creative Cloud apps are removed when you update. For example, updating to Photoshop CC 2015.5 uninstalls Photoshop CC 2015.
Some apps, however, do not support retaining the older versions. When you click Update All, previous versions of these apps are uninstalled, even if you've deselected the Remove old versions option.
The Creative Cloud desktop app lets you set a preference to keep your apps updated automatically as soon as new versions are released.
- The auto-update cycle begins whenever an update is available and the Creative Cloud desktop app gets refreshed or restarted.
- If an app is open when the update cycle begins and there is an update for that app, the app will not be auto-updated.
- If an app cannot be auto-updated for any reason, you will have to manually update the app or it will be auto-updated in the next update cycle.
If you are working on a group project, for example, a video and it is important for all group members to be on the same version of the application, turn off auto-update for that app by clicking the arrow next to Update or Open and selecting Manage > Auto Update.
When you click Update or Update All to update your apps for the first time, you get a dialog box with an option to keep your apps up-to-date automatically. Select Enable auto-update now to enable this feature.
You can also enable auto-update for all apps from preferences or manage auto-update for individual apps.
- If you have any third-party plug-ins installed for your app, you will have to install them again once the app is auto updated.
- For answers to common queries and issues for the Auto-Update feature, see Auto-Update is disabled or not available in the Creative Cloud desktop app.
Updating multiple apps can take time based on the number of apps being updated and your internet speed.
Once you enable auto-update in the preferences, you can manage auto-update for individual Creative Cloud apps.
In the Configure Auto-Update dialog box deselect Enable auto-update to manually update the app in future. By default, your Creative Cloud app will be updated whenever an update is available or will be upgraded whenever a new version is available.
By default, all previously installed versions of Creative Cloud apps are removed and customized preferences and settings are migrated to the latest version. Click Advanced settings to specify the app update behavior.
This option is selected by default and
applicablesettings and preferences of your current apps are migrated automatically to the latest installed version. Deselect Keep preferences if you do not want to migrate settings and preferences.
Remove old versions
This option is selected by default and all previous versions of Creative Cloud apps are uninstalled when you update to the latest version. Deselect Remove old versions to retail previously installed versions of the software.
Under Advanced Settings, the options Keep Preferences and Remove Old Versions are not available for Adobe XD, Lightroom CC, and Lightroom Classic CC. If you need to roll back to a prior version, see Install previous version of your Creative Cloud app. Your existing preferences are always retained.
If there is a problem while auto-updating your apps, you will receive one of the following OS notifications:
To learn more about the error and to fix the issue, click More Info in front of the product name in the Apps tab.