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Set sync options

Customize your sync settings to get the most out of the Creative Cloud syncing feature. To get started, sign in to your Creative Cloud desktop app.

Note:

Starting December 11, 2023, new users and organizations will not be entitled to Creative Cloud Synced files. Starting February 1, 2024, Creative Cloud Synced files will be discontinued for personal accounts that existed before December 11, 2023 (learn more here). Starting October 1, 2024, Creative Cloud Synced files will be discontinued for business accounts associated with organizations that existed before December 11, 2023 (learn more here).

Change location of the sync folder

You need to allow the syncing process to complete before changing the folder location.

  1. Open the Creative Cloud desktop app. (Select the   icon in your Windows taskbar or the macOS menu bar.)

  2. Go to Cloud activity icon in the upper right, and then select the gear icon  to open preferences.

    Select the Cloud activity icon and then the gear icon

     Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. 

  3. Select the edit icon to change the folder location.

    Change folder location

  4. Choose the location where you want to move the local version of the sync folder (called the Creative Cloud files folder).

  5. Select Done to save your changes.

    Once the location is changed, the folder and files are automatically moved to the new location. 

Manage sync transfer speed

The Creative Cloud desktop app lets you manage the transfer speed of your files, both when they are uploaded online and when they are downloaded locally. You can adjust the transfer speed according to the available bandwidth.

  1. Open the Creative Cloud desktop app. (Select the   icon in your Windows taskbar or the macOS menu bar.)

  2. Go to Cloud activity icon in the upper right, and then select the gear icon  to open preferences.

    Select the Cloud activity icon and then the gear icon

     Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. 

  3. Select an option from each drop-down list for Download transfer speed and Upload transfer speed.

    Manage sync transfer speed

  4. Select Done to apply your changes.

Pause and resume file sync

If you have bandwidth issues, you can pause the automatic syncing of your files and resume at a better time. 

  1. Open the Creative Cloud desktop app. (Select the   icon in your Windows taskbar or the macOS menu bar.)

  2. Go to Cloud activity icon in the upper right, and then select the gear icon  to open preferences

    Select the Cloud activity icon and then the gear icon

     Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. 

  3. To pause or resume the syncing of files, select Pause syncing or Resume syncing, respectively.

    Note:

    If you're using macOS 13 Ventura, keep the Adobe Creative Cloud login item enabled. Turning this option off affects Adobe processes required to sync your files. Learn how to enable the Adobe Creative Cloud login item

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