Last updated on
May 24, 2023
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Also applies to Adobe Photoshop Lightroom 4, Adobe Photoshop Lightroom 5
Issue
After you export files from Lightroom to a folder, some of the files have a file size of 0 (zero) KB. You cannot open them.
Solutions
Solution 1: Pause Dropbox sync.
Solution 2: Export your files to a different folder.
Select a folder that is not currently set up to sync automatically with Dropbox.
Additional information
When exporting, Lightroom's first step is to create a file place holder. If you export to a Dropbox synced folder, this place holder is immediately synced to your cloud storage. When this other process takes over the file, it becomes locked. Lightroom can't add new data to it, so it stays a zero-byte document.