End of sale for Acrobat 2020 in TLP and CLP

Announcement

Acrobat 2020 End of Sale has been extended from November 30, 2024 to May 31, 2025, for TLP only. Acrobat 2020 End of Sale for CLP is still November 30, 2024. Note that this change does not apply to Australia and New Zealand, where sales of Acrobat perpetual ended in February 2024. 

In addition, Acrobat 2020 End of Support has been extended from June 1, 2025 to November 30, 2025 for all Acrobat 2020 licenses regardless of buying program. With this update, please note that there is now a six-month period between the extended end of sale and end of support dates.

Effective May 31, 2025, Adobe will no longer sell Acrobat Standard 2020 and Acrobat Pro 2020 licenses. Adobe will continue to offer subscription versions of Acrobat in the Adobe Value Incentive Plan (VIP), VIP Marketplace, Large Government Agencies (LGA), and Enterprise Term License Agreement (ETLA) Buying Programs.

Who is impacted?

The end-of-sale date will impact customers and channel partners looking to place orders for a perpetual version of Acrobat. Customers who have completed purchases of Acrobat perpetual software by the end-of-sale date will continue to have access to their existing software per the terms of their agreement.

Will there be a new version of Acrobat perpetual?

There will not be a new perpetual version of Acrobat beyond Acrobat 2020. However, customers looking for a desktop-only, non-subscription version of Acrobat can purchase a term license of Acrobat, named Acrobat Classic, starting on July 15, 2024.

Acrobat Classic is a term license of desktop software that provides up to three years of paid access to Acrobat software and is available as a one-time, non-recurring purchase. Acrobat Classic does not include ongoing Acrobat product feature enhancements or access to premium Adobe Document Cloud services through web browsers or mobile devices.

What’s my best option for buying Acrobat?

Subscription plans are the best way to take advantage of everything Acrobat has to offer. By upgrading to an Acrobat Pro subscription, Acrobat perpetual users get the most complete solution for working with PDF documents across all devices, along with regular product feature updates. Please contact your Adobe representative or Adobe authorized reseller to learn more about your options for Acrobat software.

Why should I migrate to Acrobat subscription options in VIP or VIP Marketplace?

Acrobat Pro and Acrobat Standard are Acrobat subscription license options in VIP or VIP Marketplace. Acrobat Pro and Acrobat Standard will allow you to benefit from Adobe’s significant investment in Acrobat services, including AI Assistant, mobile, integrations into Microsoft, and improved collaboration. 

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