Issue
The PDF Settings option is disabled (greyed out) if you have Adobe Acrobat 9 and MS office 2010 installed.
Reason
If the user has removed the Adobe PDF Creation addon that comes along with Robohelp 10. If you install Acrobat 9 Pro Extended, then you would not be able to use the PDF setting dialog in Printed Documenation SSL as Acrobat 9 or below does not support PDF generation for MS Office 2010.
Additonal Information
There is a conflict that once you install PDF creation Addon from RoboHelp 10 the you cannot Acrobat 9 or previous version, as the PDF creation Addon with RoboHelp 9 installs the latest version, hence if you try to install Acrobat 9 (or previous) it would prompt you stating it cannot install as the same component is already installed with Robohelp.