Overview

Adobe Connect is a market-leading web conferencing solution that enables corporations and government agencies worldwide to improve collaboration, webinars, and eLearning through exceptionally rich interactions. This release delivers critical new enhancements and capabilities to address challenges faced by many organizations in conducting virtual meetings, webinars, and trainings. This release also resolves a number of issues and bugs.

For an overview of Adobe Connect, see http://www.adobe.com/products/adobeconnect.html

 

Release Date

Adobe Connect 9.5 will be rolled out in phases:

  • On-premise: Adobe Connect 9.5 installer for customer on-premise deployments (All supported Locales): Oct 19th, 2015
  • Hosted: Adobe Connect 9.5 service hosted by Adobe: Starting Oct 12th, 2015. Please check the migration schedule for your account here
  • Managed Services: Adobe managed customer specific cloud deployment of Adobe Connect: Update scheduled based on customer requirement. Please reach out to your Adobe Connect managed services representative to schedule your update

System requirements

For latest system requirements please visit the Adobe Connnect Tech Specs Page.

Important update information

Please review the following important information regarding the update.

New Adobe Connect Add-in

This update requires a new Adobe Connect Add-in (henceforth referred to as simply “Add-in”) for functionality specific to meeting hosts and presenters on Windows and Mac. You will be asked to install the new Add-in when:

  • You try to start/join a 9.5 meeting for the first time and
    • Have an older version of the Connect Add-in installed

OR

  • You invoke screen sharing, application sharing, or share PowerPoint (PPTX format) files and
    • Do not have the Connect 9.5 Add-in installed OR
    • Do not have the latest version of the Connect Add-in installed

If you are in a locked-down IT environment, we recommend that you ensure that all of your end users have the new Adobe Connect Add-in and Adobe Flash Player (version 13.0 or later) installed. Please download the Adobe Connect 9.5 Add-ins from this page, or directly from the links here:

Add-in for Windows

Add-in for Mac

Minimum Adobe Flash Player version 13.0 for attending meeting

Adobe Connect 9.5 leverages advancements in Adobe Flash Player technology for improved audio, video and interactivity. The minimum version required to attend meetings is 13.0, but is recommended to always use the latest version of Flash Player which can be downloaded from here.

Key changes to the system requirements

We are adding support for the following:

Client systems:

  • Mac OS X 10.10
  • Windows 10
  • Microsoft Edge browser(Spartan)

For latest system requirements please visit the Adobe Connect Tech Specs page.

Adobe Connect server upgrade paths for on-premise deployments

From Adobe Connect 9.0.x

Upgrade to Adobe Connect 9.5

 

From Adobe Connect 9.1.x

Upgrade to Adobe Connect 9.5

 

From Adobe Connect 9.2.x

Upgrade to Adobe Connect 9.5

 

From Adobe Connect 9.3.x

Upgrade to Adobe Connect 9.5 

 

From Adobe Connect 9.4.x

Upgrade to Adobe Connect 9.5

 

From Adobe Connect 8.x

Upgrade to Adobe Connect 9 -> then to 9.5

 

From Adobe Connect 7.5

Upgrade to Adobe Connect 8 -> then to 9 -> then to -> 9.5

What's New in Adobe Connect 9.5

Details about the new features and functionalities added as part of the Adobe Connect 9.5 can be found here:

 https://helpx.adobe.com/adobe-connect/release-note/connect-95-whats-new.html

Issues Resolved

Issue Tracking Number

Issue Description

3677498

Fixed issue where no audio was observed in the converted MP4 using 9.2 add-in

3761651

Fixed issue where Screen sharing was not broadcasting to participants after 20 minutes of sharing

3776576

Fixed issue where blank white page resulted when trying to access content link using SCORM wrapper

3789288

Fixed issue where users could not link Connect 9.3 account with AEM6.0 Webinar Integration Package

3804933

Fixed issue where user were unable to interact with meeting when network is lost and reconnected during screen share

3809083

Fixed issue where Disk usage was not showing an increase after user added a content in the content library

3831670

Fixed issue where duplicate users were observed on event participant list

3840702

Fixed issue where participants were unable to register as per the set "Event Registration Limit"

3843662

Fixed issue where CQ and system time zone representing the country differed in some cases

3846938

Fixed issue where event template page was broken with no side kick

3857492

Fixed issue where Add-in crashed when user tried to change the audio provider in the meeting itself on win 8.1

3912584

Fixed issue where new user account email had blank link for account administrator email

3914277

Fixed issue where pods option was available in the meeting room even if layout option was locked in the meeting template

3916220

Fixed issue where incorrect time zone was set for Moscow/Russia

3917245

Fixed issue where Connect Add-in crashed while making Recording Offline

3917423

Fixed issue where for a few accounts, duplicate emails were being sent for event confirmation

3917708

Fixed issue where users saw a Flash Player exception on reconnecting after user had once enabled and disabled the presenter only area

3927282

Fixed issue where a user added as a meeting Host through ‘edit participants’ but not added to any group, could not access all meeting reports

3948278

Fixed issue where users were unable to convert the event predefined fields under registration questions to the language in which the event is created

3957798

Fixed potential XSS vulnerability on html Url

3961724

Fixed issue where Event Managers could change Event User Policy

3966015

Fixed issue where Captivate feature "Scalable HTML Content" did not work with Adobe Connect when published in SWF

3974342

Fixed issue where meeting failover didn’t work for few users

3976251

Fixed issue where offline FLVs were running too fast

3983235

Fixed issue where Burst Pack Reports did not show correct data for meeting usage

3984489

Fixed issue where chat history cleared out but left html tags at the top

3998009

Fixed issue where on moving to another meeting using same audio profile ghost users were seen in the attendee pod from the previous meeting

4001393

Fixed issue where on a few occasions, text in quiz options  were missing for participants while using sync

4021944

Fixed issue where only one folder was visible under Seminar license folder

4024249

Fixed issue where a presentation published from Presenter version <= 7.0.6 took long to load during recording playback

3722313

Fixed issue where a user is able to upload invalid file type for Speaker Image without getting an Error message

3761798

Fixed issue where event catalog page threw an error "Error communicating with Adobe Connect Server" due to Unicode Characters being used on Event info/Details Info/Speaker Info section

3774709

Fixed issue where date format was incorrect in training graph for non EN locales

3788456

Fixed issue where Pods were still maximized after reset layouts

3788605

Fixed issue where users were not able to change text properties -font/size/colour if the size of share pod is small

3791917

Fixed issue where IE10, Report Suite ID was always displayed as "undefined" under "Event Management -> Event Administration -> Analytics Administration".

3795964

Fixed issue where event error message did not wrap properly on the registration page

3802091

Fixed issue where campaign attribution was not carried forward to more than one event in a user session

3805578

Fixed issue where "Add-in stopped working .." message was shown to a few users on closing the add-in

3805988

Fixed issue where the seminar dashboard's number of views were incorrect

3811722

Fixed issue where users could not order the Seminar Room names

3817903

Fixed issue where Whiteboard Text objects got locked and could not be unlocked for someone else to edit

3820575

Fixed issue where on pasting a lot of text in the text tool in whiteboard, the text went out of the share pod's boundaries

3826690

Fixed issue where event dash board took a long time to load

3834225

Fixed issue where main meeting options did not work after user navigated to them by keyboard shortcut from the attendees pod

3834669

Fixed issue where time zone displayed in Upcoming Events and Event info was incorrect for locale South Africa and time zone Harare, Pretoria

3835366

Fixed issue where on duplicating an event with Social enabled only the state of the top level checkbox was duplicated

3835834

Fixed issue where no display warning notification was given when recording is started by Promoted Host

3836424

Fixed issue where the registration page with Login and Password fields are not denoted as required which resulted in no JAWS announcement when tapping into the field

3836437

Fixed issue where on event registration page, JAWS does not inform the users  that they have already registered

3847217

Fixed issue where few users found that Presenter Content in Share Pod was not Synchronized for all Participants

3847822

Fixed issue where Accessing a MP4 content that is set to public on a mobile device still prompted users to authenticate

3851663

Fixed issue where there was an extra < in the email sender

3859156

Fixed issue where users had permission issues with recordings used as content under the shared content library

3860635

Fixed issue where two users could own same ‘my meeting’ folder at the same time

3862559

Fixed issue where seminar participants could not be removed from hold

3862987

Fixed issue where Meeting invite was missing the Audio Conference details of the meeting room

3910009

Fixed issue where sent message was not shown in the Q & A pod

3914293

Fixed issue where denied user were not shown proper messages while accessing event pages

3919126

Fixed issue where recurring Course Reminder Emails feature was not working for users who have Failed/Not Taken the course

3921443

Fixed issue where sorting in Reports flex component created strange order

3928388

Fixed issue where participants on Hold saw message in Italian while the language of Meeting, My Profile and Accountwas set to French

3933099

Fixed issue where a participant, which logged in to meeting through Event login page, could not upload file to Share/File pod when promoted to Presenter or Host

3936100

Fixed issue where despite user having completed all the courses in the curriculum, the curriculum status was stuck on in-progress

3938175

Fixed issue where responses to meeting invitations sent with iCal attachment had admin@adobeconnect.com as a recipient

3941410

Fixed issue where ghost participant was seen while recording using Intercall audio

3943491

Fixed issue where lowering the video quality in the meeting room also affected the audio quality adversely

3946065

Fixed issue where Event catalog was not shown properly on iOS mobile devices

3947708

Fixed issue where for iCal, body of invitation came incomplete when seen in Lotus Notes 9.0.1 client

3949264

Fixed issue where an Invalid Selection Error is thrown while adding prerequisites to a training present under a folder

3950151

Fixed issue where session were allowed to be extended despite a conflicting scheduled session on the same Seminar rooms / Seminar License

3952276

Fixed issue where for existing users link asked password from the users despite events set to password not required for registration

3952550

Fixed issue where there was no option to hide drawing toolbar for whiteboards

3952556

Fixed issue where was no export whiteboard option for participants

3958363

Fixed issue where cursor didn’t automatically show up in the passcode entry box at the meeting passcode page

3959050

Fixed issue where presenter only area was visible in break out room

3959888

Fixed issue where meeting fail-over in Cluster did not work when Windows firewall was turned on, even if ports 8506 and 8507 were open

3959990

Fixed issue where users were able to delete an event user group without first deleting the associated event which threw Not Found error when user tried to manage the participants for such an event

3967807

Fixed issue where poll reports data did not get displayed for more than 100 users in a seminar session

3969065

Fixed issue where Named Webinar manager could not create audio provider

3969505

Fixed issue where on clicking on chat pod in the mini control panel, note pod is opened instead

3970385

Fixed issue where discrepancy was observed in the seminar session reports

3971146

Fixed issue where invitation email was not getting generated for Public Meeting

3975200

Fixed issue where recording did not pause/seek until the browser is restored

3975470

Fixed issue where on Mac, switching desktop views while screen sharing restarted the machine

3976178

Fixed issue where slides were not changing in the recording

3977806

Fixed issue where Token Merge was not working once Arkadin Audio Conference is established

3981927

Fixed issue where Participants could not draw in a meeting room if you disable and then enable the draw feature

3986490

Fixed issue where duplicate audio was observed for an edited recording playback

3988380

Fixed issue where for a registered user who has changed his name in the attendee pod, old name is still visible in chat transcripts

3995112

Fixed issue where audio goes missing for first few minutes from recording playback

3997681

Fixed issue where there was no paging option for Seminar Room List

3997907

Fixed issue where latency and camera freezing was observed while drawing in the meeting room

4013313

Fixed issue where event catalog displayed blank page if Event tags contained any special characters

4015201

Fixed issue where login-Url runtime field included user login even though event was set to register without password

4025226

Fixed issue where privacy policy link returned error page

3678496

Fixed issue where Add-in asked for enabling accessibility option even though  it was already enabled

Known Issues

Issue Tracking Number

Issue Description

3953712

For a multi-slide presentation, on disabling and enabling the draw option after moving through some slides, the objects drawn on previous slides appear on the new slide fleetingly

3969417

Users get an error when they try to approve a group that contains several thousand users in an event

3977595

While sharing swf content in a virtual classroom, "show sidebar to participants" option does not work as expected for users on MAC machine

3980775

Attachments inside the Presentation are not available on the playbar

3982121

Intermittently, for animated presentations, clicking the playbar button once shows two animation objects for every click

3985761

On Mac, scrollbar is not visible while changing the slides from sidebar

3990011

The "change view" shortcut is not available while sharing Presenter HTML content

4002936

Report Filters criteria once set is applied on every course, meeting or seminar under the account

4007426

When an administrator changes the default language/default time zone from Administration->Account, the changes do not get reflected

4010048

For a few reports, on downloading them, fields that are added into report have a different default name as compared to the displayed names

4010519

Un-sync mode should get triggered when scenario interaction is playing in shared content

4011492

Campaign IDs which contain space or “+” are reported inconsistently in the Campaign Report and User Information Report aggregate CSV

4014113

Sorting filter for TYPE is not working in the content page

4017553

Incorrect representation on the graph for “by questions” report if the quiz has captivate negative score questions

4019300

Audio starts playing even, though the playbar is in stopped state, if the user shares a presenter file from the recently shared items after having stopped sharing on the same audio slide

4022267

Hot spot type question does not show it's "type" under reports for Virtual Classrooms

4025595

MP4 conversion on server fails for certain recordings

3958461

When HTML content is shared in the share pod, "pillar boxing" view nor "letter boxing" view is not available

3985837

The tooltips on the playbar buttons for captivate content are not visible

4030237

Offline MP4 conversion window is output resolution on macbook pro with retina display is not the same as selected in the settings dialog

More Information

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