Welcome to the Adobe Connect 9.6 release. Know the release dates, upgrade information, updates and improvements, and the known issues.
Adobe Connect is a market-leading web conferencing solution that enables corporations and government agencies worldwide to improve collaboration, webinars, and eLearning through exceptionally rich interactions. For an overview of Adobe Connect, see http://www.adobe.com/products/adobeconnect.html.
This release delivers new capabilities and resolves several issues and bugs.
Adobe Connect 9.6 rolls out in the following phases:
To know the new features and enhancements in Adobe Connect, see What's New in Adobe Connect.
For the latest system requirements, see the Adobe Connect Tech Specs Page.
This update requires a new Adobe Connect Add-in (henceforth referred to as simply “Add-in”) for functionality specific to meeting hosts and presenters on Windows and Mac. The following minimum Add-in versions will be required:
You will be asked to install the new Add-in when:
OR
If you are in a locked-down IT environment, we recommend that you ensure that all of your end users have the new Adobe Connect Add-in and Adobe Flash Player (version 13.0 or later) installed. Download the Adobe Connect 9.6 Add-ins from this page, or directly from the links here:
Adobe Connect 9.6 server upgrade paths for on-premise deployments are from the following versions:
Issue Tracking Number |
Issue Description |
4086260 |
Fixed an issue where an incorrect Adobe Connect version and Adobe FMG version are displayed in the Control Panel after installing Adobe Connect version 9.5.7. |
4086243 |
Fixed issue where addin version 11.9.978.354 crashes on Windows |
4082377 |
Added feature to retain manually changed attendee names on reconnect |
4085413 |
Fixed issue where individual session report did not list all users attending the meeting |
4085384 |
Fixed issue where threshold exceeded notification was shown to authors upon logging to Adobe Connect account |
4085312 |
Fixed issue where poll pod question was not showing in the event report |
4085235 |
Fixed issue where manager field was blank in Downloadable Reports > Users |
4085007 |
Fixed issue where few users could not receive VoIP Audio |
4084728 |
Fixed issue where overlap of text was observed on drawing over a combined PDF document in Breakout Rooms |
4084681 |
Fixed issue where "Force Adobe Connect Add-in for:" workflow did not work for few users when Add-in was deployed using Add-in checker |
4084289 |
Fixed issue where for Edge server, stream cache directory did not get created when file contained Asian Unicode characters |
4084178 |
Fixed issue to ensure that Arkadin Adaptor uses the standard org.apache.log4j.PatternLayout instead of a custom layout |
4083922 |
Fixed issue where Recording Analyzer doesn't remove unexpected Gap |
4083863 |
Fixed issue where few video feed appeared cropped for few users |
4083497 |
Fixed issue where Add-in Checker installer gave error during installation on Window 10 machine |
4083467 |
Fixed issue where sometimes Add-in notification appeared without content |
4083453 |
Fixed issue where Add-in version was not getting changed in control panel after upgrade |
4083432 |
Fixed issue where virtual classroom ByCourse and ByUser report were out of sync |
4082893 |
Fixed issue where 'Enter Room' button was overlaid by 'Enter with your login and password' for non-English languages |
4082885 |
Fixed issue where users received "Request Not Processed" error after clicking on Event Management tab |
4082615 |
Fixed issue where screen share went blank when 2 users tried sharing the screen on same share pod |
4072618 |
Fixed issue where PowerPoint 2016 was throwing security errors which affected the PPTX upload in the share pod on Mac |
4038714 |
Fixed issue where seek in recording playback took a lot of time |
4019406 |
Fixed issue where user got wrong error message when he tried to log in a meeting on an account whose TOS grace period has expired |
3987362 |
Fixed issue where Add-in opens in background on launch for Edge/Spartan browser on Windows 10 |
3917400 |
Added feature to allow Engagement Pod for regular meetings without the need for Events/Training modules |
3832765 |
Fixed issue where Files Share pod download announcement (JAWS) didn’t happen regarding new tab being opened |
3814505 |
Fixed issue where for Q&A pod participant view the list box was not announced by JAWS |
3796352 |
Fixed issue where calendar time slots 12:00AM and 23:00PM did not show correct seminar session data |
3790408 |
Fixed issue where Add-in installer gave an error if there was an instance of Add-in already opened while installing |
3638314 |
Fixed issue where pressing Ctrl+. "Full screen" was not announced (JAWS) |
4086016 |
Installer: Fixed issue where wrong index title was present for Shared Storage panel |
4085861 |
Installer: Fixed issue where for customized Users.xml, the default password was not picked up on upgrading to 9.5 and User.xml is customized |
4085573 |
Installer: Fixed issue where upgrading CQ using option to deploy with specific user account, did not work |
4085351 |
Installer: Fixed issue where 'Support comments' was a mandatory field |
4085191 |
Installer: Fixed issue where PGi (NA) dial out capabilities were not honoured in telephony-capabilities.xml |
4084739 |
Installer: Fixed issue where installer did not honour MSSQL install folder location, while installing embedded database |
4084727 |
Installer: Fixed issue where fresh Adobe Connect install with embedded database did not restrict network access |
4084646 |
Installer: Fixed issue where dial-in sequence section in telephony-settings.xml got removed during installation for few telephony adaptors |
4084638 |
Installer: Fixed issue where Adobe Connect upgrade from 9.0 to 9.5 failed if it had embedded database |
4084226 |
Installer: Fixed issue where sharing of PDF files in meetings failed after installing Adobe Connect on clean Windows Server 2008/2012 machine |
4084225 |
Installer: Fixed issue where upgrade scripts, that wnet to tempdb folder, included few unrelated scripts |
4084088 |
Installer: Fixed issue where some inconsistent behaviour was seen for Adobe Connect uninstaller, while upgrading with only pre-deployment enabled |
4084042 |
Installer: Fixed issue where Adobe Connect upgrade of CQ publisher instance did not install CQ patches |
4084039 |
Installer: Fixed issue where changing "Call Me Dialog" option during installation of telephony adaptors did not do anything |
4084037 |
Installer: Fixed issue where Adobe Connect installer did not configure MeetingOne EMEA adaptor (if selected) |
4084033 |
Installer: Fixed issue where post installation, none of the configured telephony adaptors appeared as enabled in telephony-capabilities.xml |
4083981 |
Installer: Fixed issue where unchecked files for migration were still getting migrated |
4083895 |
Installer: Fixed issue where installation would freeze if user/password for deploying services was not correct |
4083875 |
Installer: Fixed issue where upgrading FMG from Adobe Connect 9.1 or later did not trigger upgrade workflow |
4083814 |
Installer: Fixed issue where Adobe Connect installer did not correctly update sip.xml profile while installing FMG |
4082899 |
Installer: Fixed issue where "Do not start services" option after completing install still started CQ services. |
4082822 |
Installer: Fixed issue where 9.5 Installation was displayed as 9.2 under program & features |
Issue Tracking Number |
Issue Description |
4086637 |
Intermittently camera stream freezes or camera stops sending any video stream when sharing high-quality camera stream from a browser. |
4085978 |
If a user tries to upload blocked content, it is not uploaded. However, the content is erroneously displayed in the uploaded content tab. |
4085974 |
An incorrect error message is displayed when uploading .jsp and .jspx files in the file Share Pod. |
4085751 |
Details of attachments in PPT files are not displayed properly when shared on Share Pod. |
Product details |
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Adobe Connect User Community |
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Adobe Connect Help |
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Adobe Connect Extensions |
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Adobe Connect Support |
http://www.adobe.com/support/connect/connecthostedsupport.html |
Adobe Connect Updates |
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