Higher Education IT Onboarding Guide

Higher Education IT Onboarding

 

Get started with your Adobe Education Licenses

Welcome to the IT Admin Onboarding Guide for Higher Education! 

This onboarding resource is designed to help you quickly and efficiently set up your institution’s licensing. By following the provided instructions, you’ll ensure a smooth and streamlined license assignment process, allowing your users to get up and running as efficiently as possible. 

  1. Admin Console

    If you are new to the Adobe Admin Console or moving from a VIP Admin Console to the ETLA Admin Console, find all relevant information here or in the useful links section at the bottom of this page.

    Browse popular Help Topics in the Adobe Community Forum.

     

  2. License Management

    A table of licenses and methods of provisioning.


    Automatic Assignment Rules

    • For license quantities intended to cover an entire population, set up automatic assignment to the corresponding group.
    • By configuring automatic assignment rules, System Administrators can streamline the distribution of Adobe products and services within their organization. These rules ensure that designated users receive immediate access to the appropriate products when they request them through an admin-defined entry point, eliminating the need for manual intervention.


    Just-in-time License Assignment

    • For license quantities provided upon request or as needed, configure provisioning to automatically assign licenses when a request is made, eliminating the need for IT administrator involvement.



  3. Best Practice

    Domain Enforcement

    • Prevent users from creating and using personal Adobe ID accounts by restricting organization-owned domains. 
    • Your organization must have one or more Enterprise or Federated directories with claimed domains configured in the Adobe Admin Console.


    Quick Login Link Enablement

    • Quick Logins enable a quick, one-click federated login to Adobe Express. This prevents users from creating personal accounts and simplifies access for your users to Adobe Express. Below, we have provided some quick guides to add the URL to different locations commonly used in Education.

     

    Adobe Express Quick Login URL format – https://express.adobe.com/a/example.org

    Change the domain example.org to a domain claimed in the Adobe Admin Console.

     


    Turn Off Notifications

    • Turn off user notifications in the Admin Console to maintain control over messaging during the entitlement change period.
  4. User & Identity Management

    IT Account Types table

    Table of Adobe Identity Types

  5. User Management Options

    Assigning products to groups in Adobe

    User Directory Sync Options

    Adobe user sync options

  6. Communications

    Inform your end-users about the Adobe tools

    This step is crucial to ensure smooth adoption and to avoid confusion around permissions or tool availability.

    • Inform users that Adobe Express is now available to them.
    • Specify the level of access each user has (e.g., full access, limited features).
    • Ensure users understand how to log in -  use the Quick Login
  7. Support

    Expert Sessions & Technical Support

    You have two options to get technical support.

    Expert Sessions:

    Focused on learning and personalized guidance for using specific features or workflows within Adobe products.

    • Unlimited 30-minute learning sessions with Adobe experts
    • Covers over 100 topics, including new features, best practices, complex tasks, workflows, and more
    • Scheduled phone calls with screen sharing to walk you through advanced tasks
    • Available Monday through Friday by appointment
    • Sessions must be requested at least 24 hours in advance

    Technical Support Case

    Intended for troubleshooting and resolving specific issues related to Adobe products or technical problems. Example topics may include, but are not limited to:

    • Installation issues
    • Application issues
    • Product features not working
    • Can’t access app assets
    • Deployment or user migration issues
  8. Security

    Security & Trust Centres

    Browse our trust centre library to get the latest information on security practices, compliance reports, and more on our products and services.


    Adobe Platform Status


    Adobe Security Whitepaper

Adobe, Inc.

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