As an Administrator user, click Announcements at the left pane.
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An announcement is a multimedia message (text, image, audio, or video) that an Administrator broadcasts to a defined set of users.
Administrator can broadcast announcements to learners informing them about the occurrence of an event or an activity. Announcement can be a combination of text, images, or videos. You can link learning objects like courses, learning programs and certifications to an announcement.
There are three types of announcements:
- Notification
- Masthead
- Recommendation
Notification
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Click Add at the upper-right corner of the page.
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From the Type drop-down list, select the option As Notification.
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In the Message field, add the message for the announcement. You can also add a URL for announcements here. However, you must add the URL in the HTML form.
For example, <a href="http://www.w3schools.com" target="_blank">Visit W3Schools</a>.
When you specify the target as blank, then when a user clicks the announcement URL, the link opens in a new tab. If you do not specify the target, the link opens in the same browser.
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Optionally add attachments such as images or video files for the announcement.
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Choose the target user groups or the target learning objects. You can choose only one of them for an announcement.
Start typing the user group name in the text box and choose from the drop-down list. Similarly, choose the training by typing the object name in the text-box.
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Click Advanced Settings from the dialog box. You can perform the following actions:
- Make this announcement a sticky announcement by selecting the Enable Sticky Announcement checkbox.
- Select the delivery time for the announcement.
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Choose On a date if you want to schedule announcement for a later date and click the text area adjacent to it. A calendar pop-up appears, from which you can choose the start date. Choose the end date by following the same steps.
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Click Save.
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In Drafts tab, click settings icon adjacent to an announcement and click send.
If the multimedia attachment is of large size, it may take time to upload. After you click Save, you would receive a pop-up with a message as your upload is being processed. You will receive a notification after the attachment is uploaded successfully.
Masthead
When you choose this option, any media file that you choose features as a masthead on the Learner homepage. The masthead acts as a call to action for the learners it is intended for.
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Browse and choose an image that will represent the masthead. The recommended size is 1280 x 360 px.
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Choose the locale to which you want to add a masthead. For each language, you must choose a masthead asset.
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In the Action Button field, add a url so that when learners click the button on the masthead, they are redirected to the url. This is an optional field.
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Choose the target user groups or the target learning objects. You can choose only one of them for an announcement.
Start typing the user group name in the text box and choose from the drop-down list. Similarly, choose the training by typing the object name in the text-box.
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In the Advanced Settings section, you have the following options:
- Click Immediately if you want the announcement to be posted right then.
- Click Never if you do not want your announcement to expire.
- Select the Start and End dates for the announcement.
Is there a limit on the number of live Masthead Announcements?
You will only see the most recent 10 Masthead announcements.
Recommendation
When you choose this option, any training that you choose gets recommended to specified user groups. The recommendations are driven by a Machine learning algorithm.
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Choose the training that you'd like to recommend to learners. You can add upto 10 trainings.
Note:Learners will see only the unenrolled trainings in Recommendation by Organization. Based on the catalog visibility, the learner has access to see the training.
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Choose the target user groups or the target learning objects. You can choose only one of them for an announcement.
Start typing the user group name in the text box and choose from the drop-down list. Similarly, choose the training by typing the object name in the text-box.
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In the Advanced Settings section, you have the following options:
- Click Immediately if you want the announcement to be posted right then.
- Click Never if you do not want your announcement to expire.
- Select the Start and End dates for the announcement.
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Enable the checkbox Show User Group name on the trainings to inform learners about the recommendation logic to show to a learner why the course was recommended.
A learner on the home will see the following:
- A recommendation strip on the homepage.
- A recommendation strip after the Admin adds him to a new user group while creating the announcement.
- List of courses based on the User Group details.
- View the next set of recommended courses.
Course tile
The learner will also see the notes on a course tile and click the notes.
In addition, the learner will also see Go to catalog on the strip after the last set of results.
When you click Save, you can either publish the announcement right away or publish it later. The announcement, till then, will be in a draft state.
- Mastheads/Recommendations do not trigger any notifications.
- Mastheads/Recommendations do not appear in announcements report.
Draft, scheduled and sent list
In Administrator login, you can view all the announcements in three tabs such as Drafts, Scheduled and Sent.
Draft
In Drafts tab, you can view all the announcements that are created by an Administrator but not yet broadcast or not yet scheduled for broadcast.
By default, all the announcements are set for immediate broadcast. If you choose settings>send option for an un-scheduled announcement, then it is broadcast immediately. To schedule an announcement broadcast , you have to choose the start and end date in Advanced settings.
Scheduled
In Scheduled tab, you can view all the announcements that are scheduled for broadcast at a later date.
Sent
In Sent tab, you can view all the announcements that are broadcast already.
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Select Type as Email.
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Enter the email subject and the message body.
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In the Target section, you can either:
- Select a user group OR
- Select a course. If the course has multiple instances, you can select the required instance.
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Click Save.