Announcements

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
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    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
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  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
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    8. User notifications
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    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
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    12. User notifications
    13. Announcements
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    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
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  10. Frequently Asked Questions
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  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

An announcement is a multimedia message (text, image, audio, or video) that an Administrator broadcasts to a defined set of users.

Administrator can broadcast announcements to learners informing them about the occurrence of an event or an activity. Announcement can be a combination of text, images, or videos. You can link learning objects like courses, learning programs and certifications to an announcement.

There are three types of announcements:

  • Notification
  • Masthead
  • Recommendation

Notification

  1. As an Administrator user, click Announcements at the left pane.

  2. Click Add at the upper-right corner of the page.

  3. From the Type drop-down list, select the option As Notification.

  4. In the Message field, add the message for the announcement. You can also add a URL for announcements here. However, you must add the URL in the HTML form. 

    For example, <a href="http://www.w3schools.com" target="_blank">Visit W3Schools</a>.

    When you specify the target as blank, then when a user clicks the announcement URL, the link opens in a new tab. If you do not specify the target, the link opens in the same browser.

  5. Optionally add attachments such as images or video files for the announcement.

  6. Choose the target user groups or the target learning objects. You can choose only one of them for an announcement.

    Start typing the user group name in the text box and choose from the drop-down list. Similarly, choose the training by typing the object name in the text-box.

  7. Click Advanced Settings from the dialog box. You can perform the following actions:

    • Make this announcement a sticky announcement by selecting the Enable Sticky Announcement checkbox.
    • Select the delivery time for the announcement.
  8. Choose On a date if you want to schedule announcement for a later date and click the text area adjacent to it. A calendar pop-up appears, from which you can choose the start date. Choose the end date by following the same steps.

  9. Click Save.

  10. In Drafts tab, click settings icon  adjacent to an announcement and click send.

Note:

If the multimedia attachment is of large size, it may take time to upload. After you click Save, you would receive a pop-up with a message as your upload is being processed. You will receive a notification after the attachment is uploaded successfully.

Masthead

When you choose this option, any media file that you choose features as a masthead on the Learner homepage. The masthead acts as a call to action for the learners it is intended for.

Masthead as announcement
Masthead as announcement

  1. Browse and choose an image that will represent the masthead. The recommended size is 1280 x 360 px.

  2. Choose the locale to which you want to add a masthead. For each language, you must choose a masthead asset.

  3. In the Action Button field, add a url so that when learners click the button on the masthead, they are redirected to the url. This is an optional field.

  4. Choose the target user groups or the target learning objects. You can choose only one of them for an announcement.

    Start typing the user group name in the text box and choose from the drop-down list. Similarly, choose the training by typing the object name in the text-box.

  5. In the Advanced Settings section, you have the following options:

    • Click Immediately if you want the announcement to be posted right then.
    • Click Never if you do not want your announcement to expire.
    • Select the Start and End dates for the announcement.
    Advanced settings
    Advanced settings

Is there a limit on the number of live Masthead Announcements?

You will only see the most recent 10 Masthead announcements.

Recommendation

When you choose this option, any training that you choose gets recommended to specified user groups. The recommendations are driven by a Machine learning algorithm.

Recommendation as announcement
Recommendation as announcement

  1. Choose the training that you'd like to recommend to learners. You can add upto 10 trainings.

    Note:

    Learners will see only the unenrolled trainings in Recommendation by Organization. Based on the catalog visibility, the learner has access to see the training.

  2. Choose the target user groups or the target learning objects. You can choose only one of them for an announcement.

    Start typing the user group name in the text box and choose from the drop-down list. Similarly, choose the training by typing the object name in the text-box.

  3. In the Advanced Settings section, you have the following options:

    • Click Immediately if you want the announcement to be posted right then.
    • Click Never if you do not want your announcement to expire.
    • Select the Start and End dates for the announcement.
    Advanced settings
    Advanced settings

  4. Enable the checkbox Show User Group name on the trainings to inform learners about the recommendation logic to show to a learner why the course was recommended. 

    A learner on the home will see the following:

    • A recommendation strip on the homepage.
    • A recommendation strip after the Admin adds him to a new user group while creating the announcement.
    • List of courses based on the User Group details.
    • View the next set of recommended courses.

    Course tile

    The learner will also see the notes on a course tile and click the notes.

    In addition, the learner will also see Go to catalog on the strip after the last set of results.

    Catalog on the Learner home page
    Catalog on the Learner home page

When you click Save, you can either publish the announcement right away or publish it later. The announcement, till then, will be in a draft state.

Note:
  • Mastheads/Recommendations do not trigger any notifications.
  • Mastheads/Recommendations do not appear in announcements report.

Draft, scheduled and sent list

In Administrator login, you can view all the announcements in three tabs such as Drafts, Scheduled and Sent.

Drafts, Scheduled and Sent
Drafts, Scheduled and Sent

Draft

In Drafts tab, you can view all the announcements that are created by an Administrator but not yet broadcast or not yet scheduled for broadcast.

By default, all the announcements are set for immediate broadcast. If you choose settings>send option for an un-scheduled announcement, then it is broadcast immediately. To schedule an announcement broadcast , you have to choose the start and end date in Advanced settings.

Scheduled

In Scheduled tab, you can view all the announcements that are scheduled for broadcast at a later date.

Sent

In Sent tab, you can view all the announcements that are broadcast already.

As Email

Use this option to send targeted ad-hoc emails to learners of a selected user group or to learners enrolled in specific training.

Admin creates an email announcement
Admin creates an email announcement

  1. Select Type as Email.

  2. Enter the email subject and the message body.

  3. In the Target section, you can either:

    • Select a user group OR
    • Select a course. If the course has multiple instances, you can select the required instance.
  4. Click Save.

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