Job Aids

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Job Aids is a repository of training content that is accessible to learners without any enrollment or completion criteria. Learners can refer to these job aids to get assistance for performing any activity or task in an organization.

Job Aids can be consumed independently or along with course consumption in Learning Manager.

Authors can create Job Aids for learners. Use Job Aids to provide learners with reference material like tips, checklists, guides that they can use on an ongoing basis to complete their tasks.

Create job aid

  1. In author login, click Job Aids at the left pane.
  2. Click Create at the upper-right corner of the page that appears.

  3. Provide the name, description, and tags. Choose the skills and associated levels. Select the content as private if you do not want the job aid to be accessed by any other authors for assigning to their respective courses.

    Note:

    Only existing skills can be used for job aids. Skills are not mandatory.

  4. Upload the job aid content at the content section.

    Videos, pdf, pptx and docx are the supported file formats for upload. Project zip files or any interactive content is not supported for upload.

  5. Enter the duration, in minutes, for the job aid.

  6. Click Save.
    The Job Aid is published.

Types of supported job aids

The following are the file formats supported for job aids.

  • PDF
  • PPT
  • PPTX
  • XLS
  • XLSX
  • DOC
  • DOCX
  • All video file formats

Note: Zip files and image files are not supported.

Withdraw/re-publish job aids

You can withdraw the published job aid by clicking settings icon adjacent to the job aid and choosing withdraw.

Edit options
Edit options

View withdrawn job aids by clicking the withdrawn tab. You can re-publish the withdrawn jobs by clicking settings icon and choosing Publish.

Support for HTML packages in Job Aids

Job Aids now support standard HTML packages as a new type of content. With this enhancement, learners can open view and download the HTML package from within the Job Aid player. 

When creating a Job Aid, an Author can upload a standard HTML package along with other supported file formats.

HTML support in Job Aids
HTML support in Job Aids

An HTML package must have the following:

  • An Index.html file. 

  • The Index.html file must reside in the root folder of a zip file. 

Specify the content to be uploaded as a zip file, within which the Index.html file is located. 

All the contents, resources and assets must be referenced within the HTML package and be accessible through Index.html.

Frequently Asked Questions

As an author, on the Job Aid page, click Create. Add the required details and save the Job Aid.

After you create the Job Aid, you can add the Job Aid to a course, while creating the course.

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