- Learning Manager User Guide
- Introduction
- New features summary
- Release Notes
- System requirements | Adobe Learning Manager
- Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
- Adobe Learning Manager App for Microsoft Teams
- Learning Manager compliance to GDPR
- Accessibility in Learning Manager
- Support for custom domain
- Get Started
- Administrator
- User log in
- Add users and create user groups
- Add classroom locations
- Create course modules, instances, and learning programs
- Content marketplace
- Reports
- Learning Paths
- Learning plans
- Manage Learning Manager orders and billing
- Job Aids
- Certifications
- Catalogs
- Add users in bulk
- Impersonate a Learner and Manager
- Multiple SSO Logins
- Peer accounts
- Create and modify skills and levels
- AI-based recommendation of courses
- Gamification
- Customize learner homepage
- Badges
- Color themes
- Learner transcripts
- Waitlist & attendance management
- Fluidic player
- Announcements
- Email templates
- Adobe Connect integration
- Settings
- Notifications
- iPad & Android tablet users
- Getting started as Administrator
- Purge users
- Tags
- Learning Manager Content Catalog
- Custom roles
- Catalog labels
- xAPI in Learning Manager
- Monitoring and moderating Social Learning as an admin
- Enable full control of shared catalog
- Map skill with skill domains
- Integration Admin
- Authors
- Instructor
- Learner
- Log in
- Profile Settings
- Catalogs
- Courses
- Fluidic player
- Learning Programs
- Certifications
- Job Aids
- Badges
- Skills & Levels
- Gamification
- User notifications
- Announcements
- Waitlist & attendance management
- Learning Manager app for Salesforce
- Adobe Connect integration
- Learner App for mobiles and tablets
- Social Learning in Learning Manager
- Adobe Learning Manager desktop application
- Learner home page
- Share to Social Learning
- System requirements | Adobe Learning Manager desktop application
- Manager
- Frequently Asked Questions
- Knowledge Base
- Unable to log in to Learning Manager
- Learning Summary does not display current data
- Unable to upload a CSV
- Generate a HAR file
- L1 feedback auto popup does not appear
- Unable to view certain courses under catalog while creating a Certification
- Unable to view certain course under catalog while creating a Learning Program
- Issues in retiring a Learning Program
- Unable to assign a badge
- Session expires in Learning Manager
- Unable to search a course
- Troubleshoot migration issues
- Troubleshoot Learning Manager app issues
- Users get auto deleted in Learning Manager
- Publishing issues in the EU domain
- Unable to register as external user
- Okta Active Directory integration with Adobe Learning Manager
- Unable to view learners in a course
- Unable to view calendar
- Module is not marked complete after completing a course
- Unable to achieve a skill after completing a course
- Radio buttons are missing
- Unable to view file submissions in Learning Manager
Overview
Salesforce™ is the most popular CRM solution among sales and marketing teams. Using Adobe Learning Manager app in Salesforce, learners can access all of their learning content from within their Salesforce interface. Learners can access their assigned learning content such as courses, learning programs, and job aids from within the Salesforce. Users can also receive notifications about their enrollments and announcements from the Administrator.
This app will be available to you in Salesforce only when the Admin of your Learning Manager account has completed the setup activities required. For more details, see Learning Manager App for Salesforce, and request your Admin to install the Learning Manager App for Salesforce.
Locate app in Salesforce
As a learner you can click the Apps drop-down at the right corner of the page and select the Adobe Learning Manager.
If you are unable to locate the app in the drop-down, contact your Salesforce Administrator.
Once you select the app, you can switch over to Adobe Learning Manager app as shown in the snapshot below.
Login and usage instructions
Click Connect to Learning Manager in the Adobe Learning Manager as shown in the above snapshot, and log in with your Learning Manager account credentials.
You can connect to Learning Manager app and use it from within the Salesforce.
Alternatively, you can also log in to Learning Manager account within Salesforce using the Adobe Learning Manager Notifications component in the Home Page at the left pane. Learners can see this component only when the Administrator configures the Adobe Learning Manager Notifications component in Salesforce.
A representative snapshot of Learner view of the Adobe Learning Manager app is shown below for your reference.
Disconnect from the app
You can click Disconnect link at the bottom of the learners page, as marked in the above snapshot, to Disconnect from the Adobe Learning Manager app. Once you disconnect, you are redirected to the welcome page of Adobe Learning Manager app.
You can connect or disconnect from the app any number of times.
