Content marketplace

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Learning Manager now offers Content Marketplace for you to explore and purchase trainings. Explore 70,000+ courses that cover a wide range of topics, available in multiple formats. Choose from curated playlists that cater to a vast variety of roles and meet your learning and upskilling needs.

In the Administrator app, there is a new option Content Marketplace, which you’ll find on the left panel.

Users can purchase from curated playlists covering various topics or purchase the entire catalog. 

On the page, you can see two tiles, Enterprise Training and Creative Cloud Training. The first tile launches the marketplace, using which you can acquire courses for your learners. The latter launches the content catalog.

The Enterprise Training page in the Administrator app enables you to invite users and download the Express Interest report, and also purchase the entire catalog or curated playlist.

Invite users

Invite users to Content Marketplace to explore content and express interest. As an administrator, you can either invite all learners in the account or invite selected learners. To grant access to learners, you must invite them.

A learner can also be revoked from the Content marketplace option. To revoke access, click the Revoke Access link.  Users will no longer be able to see the Contet Marketplace page in the learner app. 

This option is selected by default for all new accounts. For existing accounts, the Administrator must invite the users to explore the marketplace.

Purchase

You get unlimited access to the entire library of courses. Click the Purchase button to download a Purchase Request form.

Purchase request form
Purchase request form

Specify the number of seats for which you want to purchase the courses for. Download the purchase request form and then send the form to the sales team of Learning Manager.

The team will then validate the information and then generate a key, which will be provided to you. This is the activation key using which you’ll grant access to your users to the content offering.

After the key is generated by the CSAM team, the Administrator can use the key to import the courses, and migrate the courses into the existing catalog or the new catalog.

During migration of courses, the status displays as Importing Courses. Once the migration completes, the Administrator gets a notification that migration is complete and successful.

The Licenses section then displays all the licenses that are acquired for the account.

The Administrator can see the links of the purchased catalogs in the Catalog Overview page.

Once the courses are added to the catalog, the Administrator can then grant access to the trainings to various user or user groups.

List of licenses
List of licenses

Express interest report

When a learner clicks Express interest to Catalog in the Learner app, the interest is recorded in an Express interest report. The Administrator can download the report. The report (csv) contains the following fields:

  • Name of the catalog
  • Number of users expressing interest
  • Email of the user expressing interest

Email templates

To support this workflow, there are three email templates that you can use:

  1. Content Activation Successful: This is sent when purchsing a content with a key name is successful. All training that is purchased is now available.
  2. Automated User Upload Failure: This is sent when the auto-update of CSV in the account fails for some reason.
  3. Invite Users to Explore Content: This is an invitation email sent to learners when the Administrator purchased courses. The administrator can view the Express Interest report to understand the overall requirements and take the purchase decision.
Note:
  1. Purchased courses cannot be added in recurring certificates.
  2. Purchased courses cannot be shared to peer accounts.
  3. Purchased courses can be consumed by all users who get access to it. Configure the catalog visibility to restrict the visibility of purchased courses to limited users.
  4. Purchased courses cannot be consumed once the activation key expires. Please purchase/activate another key to allow consumption.

Content Hub in Content Marketplace

Content Hub allows Administrators and Subject Matter Experts (SMEs) to shortlist required playlists from learner app. Once shortlisted, Admins can download the Purchase Request Form and share it with the Adobe Sales agent.

An Admin can invite SMEs to shortlist the playlist which they are interested in. 

Content hub
Content hub

Content Hub is available in Learner role for all Administrators. Administrators allow SMEs to shortlist the playlist which they are interested in purchasing.

The Content Hub page is visible to Administrators in their learner role all the time as it allows them to shortlist playlists easily. To help you in shortlisting the right playlist, Admins can make this page accessible to limited Subject matter experts in their account. Just visit the Enterprise Training page on Admin side and take steps to provide access.  

Courses in Content hub
Courses in Content hub

Learning Manager also enables Administrators to download a shortlisted playlist and share it with Adobe Sales team. Before downloading the shortlist, visit the Content Hub and shortlist a playlist by adding a playlist to your library. 

Then as Administrator, click Content Marketplace > Enterprise Training > Purchase section > Curated Playlists. Click the Purchase button to download the Purchase request form which contains the details of your shortlisted playlist.

Download Purchase Request
Download Purchase Request

The courses and Playlist which you see in the Content Hub are the same as what you see in the Content Marketplace. Content Hub simply provides an ability for Administrators and limited SMEs to shortlist playlist easily for purchase.  

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