Learn how to identify outdated GPU device drivers and update them.
GPU-accelerated computing helps Illustrator run faster and smoother on computers.
It is likely that you will see unexpected behavior in Illustrator if your computer does not meet the system requirements, especially if the graphic drivers are not updated.
Ensure that your computer meets the system requirements for using GPU Performance. It is important that your GPU device drivers are compatible with the latest Illustrator version. Read on to learn how to identify outdated drivers, and update them (Windows).
If you are facing specific error messages after GPU performance is enabled, see GPU Performance features troubleshooting.
If you are using an unsupported GPU driver, Illustrator displays a System Compatibility Report dialog during the app launch mentioning the GPU driver incompatibilities. We recommend that you immediately fix this incompatibility by installing the latest GPU driver.
To export the contents of this report in a text file, click Export Report. To reopen the dialog, choose Help > System Compatibility Report.
Open the Preferences panel (Press Ctrl+K or choose Edit > Preferences).
In the GPU Performance tab, note the manufacturer listed under the GPU Details area.
Use the information in this section to update the device drivers for the video adapter being used. If your computer has multiple GPU cards from different manufacturers, update the drivers for each of the cards installed with your computer.
If you use a GPU card based on Intel chipset architecture, the manufacturer may not have the most up-to-date drivers available yet. To check for the latest drivers, follow the instructions available on the page: http://www.intel.com/support/graphics/sb/CS-033916.htm.
If you have any more AMD/ATI-based GPU cards installed, update them as well.
Refer to the following links to find and update the AMD driver: