Frequently asked questions

The system requirements for running Adobe LeanPrint and supported applications are as follows:

• Supported platforms (32 and 64-bit versions)

  • Microsoft Windows 8 and 8.1
    
  • Microsoft Windows 7
    
  • Microsoft Windows Vista
  • Microsoft Windows XP with SP3
  • 'My Savings' requires the current version of Adobe® Flash Player for Internet Explorer. Please download the latest from http://get.adobe.com/flashplayer
    

• Supported applications

  • Microsoft Office 2013 (32-bit and 64-Bit) - Word, Excel, PowerPoint, and Outlook
  • Microsoft Office 2010 (32-bit and 64-Bit) - Word, Excel, PowerPoint, and Outlook
  • Microsoft Office 2007 with SP2 - Word, Excel, PowerPoint, and Outlook
  • Adobe Acrobat and Adobe Reader 9, 10, and 11
  • Firefox (4.x - 24.x)
  • Internet Explorer (8.x, 9.x, 10.x, and 11.x)
  • Google Chrome
    

• 1024x768 and higher screen resolutions are supported

LeanPrint is currently available only on Microsoft Windows.

Yes, LeanPrint is also available for Windows 64-bit. 64-bit Office applications and Internet Explorer are also supported.

Yes, LeanPrint works with Microsoft Word, PowerPoint, and Excel 2013, 2010, and 2007.

LeanPrint works with Microsoft Word 2013, Microsoft Word 2010, Microsoft Word 2007, Microsoft PowerPoint, Microsoft Excel 2013, Microsoft Excel 2010, and Microsoft Excel 2007.

LeanPrint does not support the preview for PowerPoint.

No, a LeanPrint plugin for Notepad is not available at this point.

LeanPrint is currently not supported on mobile devices.

Super Saver and Toner Saver are two options with which you can run LeanPrint. Super Saver aims at saving both paper and toner by printing in an optimized layout. Select this option for maximum savings. Toner Saver aims at saving only toner and prints in the original document layout. Select this option when original layout is important.

By default, LeanPrint prints in the Toner Saver mode. However, if the contents or layout of the document are such that page saving is not possible or can cause poor readability, it reverts to toner saving for certain pages or for the entire document.

Regardless of whether you select Super Saver or Toner Saver, LeanPrint does not alter the original document.

If you select Toner Saver, LeanPrint does only toner saving. It doesn't try to save pages and therefore prints in the original layout. With Super Saver, LeanPrint tries to optimize the layout so that you get maximum savings. In some cases, a multicolumn layout helps save pages.

There may be some situations where LeanPrint needs to save the document. However, LeanPrint does not modify the original document. It makes a temporary copy on the disk to understand the internal structure of the document, so that it can apply a suitable optimization technique.

When you print with Super Saver, LeanPrint aims at minimizing paper and toner consumption by culling out the relevant content from a document. Elements such as the header, footer, watermark, background, and references are not an integral part of the content. So removing these elements helps you save both space and toner without losing any meaningful content. LeanPrint indicates the end of each page in the original document at the appropriate place in the new layout.

Real documents can be quite complex and may contain several types of information. In addition to text, they may contain, tables, images, charts, shapes, diagrams, and so on. The overall complexity of the document determines what the output will look like.

Lower complexity means higher savings. If the document is overly complex, LeanPrint might even give up trying to save paper and will only concentrate on saving toner. In your day-to-day use, you will see some variation in the outputs that you get. While typical documents will easily transform into ideal LeanPrint outputs, some will resemble the original document; others will fall somewhere in between.

If you print with Toner Saver, your printout will have the same font as the original document. With Super Saver, LeanPrint does not use the same font because Super Saver tries to save pages and therefore chooses appropriate fonts.

Smart color optimization is one of the techniques that LeanPrint uses to save toner. In the Grayscale mode, both Super Saver and Toner Saver do not aim at retaining the original colors in the output. Instead, by applying techniques such as removing backgrounds and fills, reducing toner intensity, and replacing color fills with patterns.

However, if you want, you may print in color mode instead of gray mode. In that case, the output document will have color optimizations to save toner but will still be in color. Adjust color intensity to High for the highest-quality color printing. If you set color intensity to Light or Medium, the printed colors will be true to the original colors in the document, but lighter. See Adjust the preview for more information about adjusting color intensity.

LeanPrint lets you change page orientation (portrait/landscape) if the entire document can be reflowed. If only part of the document can be reflowed, LeanPrint does not let you switch page orientation between portrait and landscape.

Yes, the Word output and PDF output of the same document are sometimes different. In the case of Word, LeanPrint can usually deliver better results because, unlike a PDF, a Word document is in source format. The extent of differences between the Word output and the PDF output depends on a variety of elements in the content, such as the size and number of images or tables, and the presence of artifacts (objects for which the reading order is not known). In the case of text-based documents, the key differences between Word and PDF output are in line spacing and paragraph spacing.

Some of the key differences in documents that include tables, charts, or comments are the following:

• Tables in Word output are never placed in a multicolumn layout. On the other hand, tables in PDFs may be placed in a multicolumn layout.

• With Toner Saver and Gray options, LeanPrint removes fills and applies a tint to the charts in Word documents. In the case of charts in PDFs, only a tint is applied.

• Comments in Word documents are printed in their original location. Comments in PDFs are printed at the end of the document with comment numbers added in the original locations.

Yes, if altering the layout of a page in the file you're printing can lead to a loss of readability, LeanPrint applies only toner saving on the page. Typically, pages with several big images, tables, shapes, and drawings are not optimized by modifying the layout.

When color intensity is set to light, LeanPrint removes fills, causing considerable toner saving. While removing fills, LeanPrint ensures that there is no loss of information. For example, it removes different shades of fills from charts but replaces them with different types of patterns and updates the legends.

For more information about adjusting color intensity, see Adjust the preview.

Properties such as minimum margins are different for different printers. As a result, the space available for printing and the number of pages saved vary across printers.

When you use LeanPrint from Microsoft Word, Microsoft PowerPoin, or Microsoft Excel, you can use the Quick Print option to print a file without generating a preview. Quick Print prints with Toner Saver.

Yes, you can install LeanPrint on multiple user machines at the same time.

Yes, you can do a silent installation or uninstallation of LeanPrint. The command for silent installation is the following:setup.exe /s /v /qn. The command for silent uninstallation is the following:setup.exe /s /x /v /qn.

See the Adobe LeanPrint Deployment Guide for more information.

LeanPrint is not supported on Office 2007 SP1.

Yes, you can disable the LeanPrint plugins (except for the PDF plugin) after installation. The plugins are not removed from your computer, so you can enable them anytime.

LeanPrint provides its users with regular updates to the software. If your system administrator has enabled your installation to get updates for the software, you will see this balloon pop up in your Windows system tray from time to time.

Reason: The activation of license has not been completed.

Solution: Use LeanPrint at least once after the serial number has been entered.

Steps:

1. Launch any of the supported applications (e.g. Microsoft Word, Microsoft Excel, Adobe Acrobat, Microsoft PowerPoint) when machine is online.
2. Trigger Adobe LeanPrint. If not activated, Adobe LeanPrint will be automatically activated. This is a one-time activity.

Note: Due to protected mode restrictions, license activation will not work when above steps are executed from Adobe Reader.

If LeanPrint does not work using the above steps, make sure that your firewall feature/setting is not blocking the program.

You can use LeanPrint with the following browsers:

• Firefox (4.x - 24.x)

• Internet Explorer (8.x, 9.x, 10.x, and 11.x)

• Google Chrome

If the LeanPrint plugin is not visible after a browser update, the plugin might have got disabled. See the following FAQs to find how to enable the plugin:

• The Adobe LeanPrint options are not visible in my browser. What could be the problem?

• I can't find Adobe LeanPrint in the View > Toolbars list or the Add-ons list available from the Tools menu. How do I enable the Adobe LeanPrint plugin?
• Sometimes LeanPrint is not installed on Chrome. What should I do so that Adobe LeanPrint works with my Chrome browser?
• Sometimes LeanPrint is not installed on Firefox. What should I do so that Adobe LeanPrint works with my Firefox browser?

If you see the Extension Disabled dialog in Chrome, update to the latest Adobe LeanPrint build.

• Open My Savings and choose Check for Updates.

Yes, you can exclude the articles you don't need and then click the Print button. To exclude an article, move the mouse over the article. A highlight appears over that article, click Exclude.

LeanPrint detects whether your web page contains typical readable content, such as articles. If the web page contains only images, videos, or animation, LeanPrint notifies that the page doesn't have printable content.

If the page you're printing does not have any images, LeanPrint disables the Show/Hide buttons.

LeanPrint tries to model the savings using the costs of paper and toner or toner that are provided during the install. In some deployments you maybe able to specify these in preferences.

When you uninstall LeanPrint, the information about your savings remains on your machine. LeanPrint does not delete the information.

At this point, individual users can check only their own savings. However, Adobe is running a pilot program for enterprises that you can join if you want Adobe to collect the savings data and provide reports at regular intervals.

Yes, LeanPrint helps you save more than the draft mode. In the draft mode provided with printer drivers, the output is lightened globally. In gray mode, besides applying a lighter tint, LeanPrint uses several techniques to save toner. For example, it removes different shades of fills from charts and replaces them with different types of patterns.

Yes, you can use LeanPrint and the duplex printer feature to get more savings.

For Microsoft Word, Microsoft Excel, or the browser, deselect the Send anonymous usage data to Adobe to help improve the product option in the preferences dialog box. In Acrobat or Adobe Reader, choose Help > Improvement program Options and deselect Yes, I would like to help make Reader even better.

If your computer does not have MS Word, LeanPrint plug-in for Outlook won’t work on your computer. The plug-in uses MS Word to optimize a document. Therefore, MS Word is required for the plug-in to work correctly on a computer. You can still use the Conventional Print command (Ctrl + Alt + U or File > Print) to print your Outlook emails.

This issue occurs when the printer driver is corrupt. Re-install the printer driver to resolve this issue.

Follow these steps to enable the LeanPrint plugin in Microsoft Word, PowerPoint, and Excel:

However, Adobe LeanPrint is supported for Microsoft Office 2007 service pack 2 and above. To check the service pack in your installation of Office:

Follow these steps to enable the LeanPrint plugin in:

If the plugin is still not enabled, follow these steps:

Your installation of LeanPrint is likely to be incomplete or damaged if the LeanPrint option is not available in the toolbars that your browser lists (for example, from View > Toolbars or Tools > Manage - Add-ons in Internet Explorer and Tools > Add-ons in Firefox).In such cases, Adobe recommends re-installing the LeanPrint plugin.

If the selected printer does not support color printing, color options (grayscale/color) appear disabled in the preview window.

Select a printer that supports color printing.

A possible reason is that Adobe Acrobat or Adobe Reader was installed after LeanPrint.

To fix this issue:

The reason for this message is that either Adobe Flash player is not installed on your computer or the security level on Internet Explorer is set to High.

To fix this issue:

• Check if Flash Player is installed on your computer

  1. Go to the following link:

     http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

  2. If Flash Player is not installed on your computer, use the following location to install the latest version:

     http://get.adobe.com/flashplayer

• If Flash Player is installed on your computer

  1. Open Internet Explorer and on the Tools menu, choose Internet Options.

  2. In the Internet Options dialog, go to the Security tab.

     note: The security level is set to High.

  3. Lower the security level for this zone and open the My Savings window again.

In addition to this documentation, you can also refer to the following FAQ documents:

• Why does Adobe LeanPrint not optimize certain Web pages?