The en or em dashes I inserted using Word's symbol feature are not appearing in my compiled help file. How can I resolve this problem?


Find and replace all em/en dashes and replace them with the em/en dash using the Character Map utility, which is part of Windows and located in the Accessories program group. Use the Character Map to copy the character to the Clipboard and then paste it into your Microsoft Word document.

Note: In a help file using Windows 95 or, you can use any character from the lower and extended characters of any ASCII-based font, the Symbol font, and the Wingding font.

In a help system using Windows 3.1, you can use any character from the lower 128 characters of any ASCII-based font (such as Arial or Times Roman) and the Symbol font.

To find/replace en/em dashes with Character Map symbols:

  1. In Word, select Edit > Find. Click on More to expand the dialog.
  2. Click Special, and then select En Dash.
  3. With the Find dialog still open, go to the Character Map utility by selecting the Start menu.
  4. Select Programs > Accessories > Character Map.
  5. Change the Font to Symbol and select the en-dash character (row 1, column 14).
  6. Double-click on it and select Copy. This copies it to the Clipboard.
  7. In Word's open Find dialog box, select the Replace tab.
  8. Select Edit > Paste, then click Replace All.

    This will replace all en dashes with the appropriate symbol from the symbol font, which will now appear in your final compiled help file.

    Do the same thing for the em dashes (the em dash character is row 5, column 31 in the Symbol font in the Character map utility).

Note: You can also type the keystrokes displayed in the Character Map's lower right-hand corner to insert symbols in Word.

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