Known issues

Workaround:  

1. Save copy of file using File > Save As, and choose the new name for the file. 
2. In the newly saved document, remove nested component.
3. Make the changes to the master component in the original document.
4. Remove the nested component from instances you don’t want it on.

Workaround: Update Adobe Sync. For more information, see Issue saving cloud documents in XD.

Workaround: Restart XD and try again.

Workaround: Open the prototype in any of the other supported browsers listed in the System Requirements.

Workaround: No workaround for this issue currently. 

Workaround: Users need to re-open those documents to check for any updates.

Workaround: Create two separate layers; one with transparent fills and strokes, and another one with the background blur layered below.

Workaround: Reimport the rotated instance into XD.

Workaround: No workaround for this issue currently.

Workaround: Shared documents can be accessed in Recent Documents area.

Workaround: Though not a workaround, XD uses a visual indicator to notify when you select a color stop.

Workaround: On Mac, uninstall and re-install Adobe XD.  On Windows, under PROGRAMFILES\Adobe\Common\Plug-ins\7.0\MediaCore\Public, look for a file named AEXD.aex. If the file is missing, uninstall and re-install Adobe XD.

Mac: Open Applications > Utilities > Keychain Access. Under Keychains, select login.

• If the keychain is locked, click the icon to unlock it. If the keychain is unlocked, click the icon once to lock it and then again to unlock it.
• If you are prompted, enter your password to lock or unlock the key.
• If the above steps do not resolve the issue, log out of your system and log back in.

Windows: Click Start and type Services to open the Services Manager.

• In the list of Services, right-click on Credential Manager.
• Click Restart.
• If the above steps do not resolve the issue, restart your computer.

Workaround: It is It is currently not possible to copy a master component from one source document and paste it into another. To avoid this issue, ungroup the master component, and convert it back to a master after pasting it in the second source document.

Workaround: Select the instances one at a time to make changes.

Workaround: Close Chrome browser and refresh Firefox.

Workaround: Opacity is currently not supported as a master property. Set the opacity value for each instance individually.

Workaround: Make text changes to specific instances after applying master-level overrides.

Workaround: Ensure that the document has been saved to Creative Cloud before making additional changes.

Workaround: Connect the XBox One controller via Bluetooth.

Workaround: Restart Safari and reload the updated prototype.

Workaround: Click Start > Settings > Update & Security > For developers. Enable the Sideload apps option and restart Adobe XD. 

Workaround: Restart the machine.

Workaround: 

1. Type Settings in Windows Search and open the Windows Settings app.
2. In the Windows Settings app, type Microphone privacy settings in Search.
3. Toggle to select Adobe XD.

Workaround: Restart your machine and launch XD again. For more information on supported versions, see Adobe XD system requirements.

Workaround: Change the Windows display language to English or any other supported language temporarily. (To open the Windows language settings, type Region & language settings in Windows Search). You can switch back to Korean, French, or German after reporting abuse against the concerned plugins.

Workaround: No workaround for this issue currently.

No workaround for this issue currently.

Workaround: No workaround for this issue currently.

Workaround: Access the documents from Shared with you option instead.

Workaround: Close the document and then delete it.

If multiple users share a machine, it is recommended to deploy the machine via SCCM to display Adobe XD to all the user profiles. For more information, visit https://helpx.adobe.com/enterprise/kb/deploy-adobe-xd-known-issues.html.

Workaround: Click Start > Settings > Update & Security > For developers. Enable the Sideload apps option and restart Adobe XD. 

Refrain from using the button 'A' as a trigger in Gamepad One controller.

No workaround for this issue currently.

No workaround for this issue currently.

Workaround: Till 20.0 mobile versions ship, work with earlier versions of XD.

Workaround: Use other fonts in XD Desktop or use Point Text option.

Workaround: Ensure that the original bounds of the component are large enough, or ungroup the component, resize, and generate a new component.

Workaround: 

1. Open the file in XD and switch to Prototype pane.
2. Press Ctrl+A and copy the content.
3. Create a new XD file and switch to Prototype pane.
4. Paste the copied content.
5. Publish the prototype.

Workaround: Use a different web browser. 

Workaround: The shared documents can be accessed from the Recent Documents tab.