Adobe Connect 9.5 technical specifications and system requirements

Hardware, network, and system requirements to attend and participate in Adobe Connect sessions and to install the Adobe Connect 9.5 server.


For specifications of the other versions, see

Requirements to attend virtual sessions on various devices


  • 1.4 GHz Intel Pentium 4 or faster processor (or equivalent)
  • Windows 10, 8.1 (32-bit/64-bit), 8.0 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 512 MB of RAM (1 GB recommended)
  • Microsoft Internet Explorer 8 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome

Mac OS

  • 1.83 GHz Intel Core Duo or faster processor
  • 512 MB of RAM (1 GB recommended)
  • Mac OS X 10.8, 10.9, and 10.10
  • Mozilla Firefox, Apple Safari, Google Chrome


  • Ubuntu 14.04; Red Hat Enterprise Linux 6; OpenSuSE 13.1
  • No add-in support for Linux. Users on Linux can attend meetings in the browser.
  • Google Chrome
  • Adobe Flash Player 23.0

Virtual Environment

  • Citrix XenApp 7.5


  • Apple supported devices: iPhone 5S, iPhone 5, iPhone 4S, iPad with Retina display, iPad 3, iPad 2, iPad mini, and iPod touch (4th and 5th generations)
  • Apple supported OS versions summary: iOS 6 and higher
  • Android supported devices: Motorola DROID RAZR MAXX, Motorola Atrix, Motorola Xoom, Samsung Galaxy Tab 2 10.1, Samsung Galaxy S3 and S4, Nexus 7 tablet
  • Android supported OS versions summary: 2.3.4 and later

Note the following:

  • On Android devices, the Adobe Connect for mobile 2.1 app no longer requires the Adobe AIR Runtime to be installed.
  • All features of Adobe Connect for mobile are supported when attending meetings on Adobe Connect Server version 8.2 and higher, from a supported mobile device.
  • New features added in Adobe Connect for mobile 2.1 may not be enabled in all Adobe Connect Server meetings running on an 8.1 or older server.
  • Meeting server must be Adobe Connect 7.5.1 or higher in order to use Adobe Connect for mobile 2.1.

Additional requirements

Bandwidth: 512Kbps for participants, meeting attendees, and end users of Adobe Connect applications. Connection: DSL/cable (wired connection recommended) for Adobe Connect presenters, administrators, trainers, and event and meeting hosts.

Adobe Connect account management by Meeting Hosts, Event or Webinar Managers, Virtual Classroom Managers, and Administrators requires Adobe Flash Player 13 or higher.

Server requirements for on-premise deployment

Adobe Connect server


Microsoft Windows Server 2008 R2 (64 bit), 2012 R2 (64 bit)

Virtual environments

VMware ESXi 5.x


Microsoft SQL Server 2008 SP3, 2008 R2, 2012 (64 bit)

Amazon Web Services

R3.2 XLarge

Hardware requirements

  • 2GHz quad-core Intel Xeon or faster
  • 16 GB of RAM or greater
  • 4 GB of available hard-disk space for Adobe Connect Enterprise installation, 150GB of available hard-disk space for content storage; disk space requirements increase as more content is stored
  • NTFS file system
  • DVD-ROM drive
  • SSL Hardware Accelerator recommended

Note: HDD space and RAM vary depending on whether components such as CQ and FMG are installed locally with Adobe Connect or on standalone servers.

Shared storage requirements

  • Hard disk specs: 10,000–15,000 RPM — Fibre Channel preferred
  • Network link: TCP/IP — 1GigE I/O throughput or better
  • Controller: Dual controllers with Active/Active multi-path capability
  • Protocol: CIFS or equivalent

Note: To deploy Adobe Connect Server with network attached storage or storage area networks, the above specifications are recommended. Note that your needs will vary depending on deployment size and usage.

Network requirements

100 Mbps Ethernet (1 Gbps recommended)

Port requirements

1935 (RTMP), 80 or other HTTP port, 443 if SSL is enabled; 25 for SMTP (optional); 1433 for external database (optional)

LDAP directory server

See for details.

Adobe Connect Edge server requirements

For the AMS system requirements, see

Universal Voice using Flash Media Gateway

Supported operating systems

Microsoft Windows Server 2008 (64 bit), 2012 R2 (64 bit)

Hardware requirements

  • 2 GHz quad-core Intel Xeon processor (3 GHz quad-core Intel Xeon recommended)
  • 4 GB of RAM
  • 2 GB of available hard-disk space for installation; 10GB of available hard-disk space for operation
  • NTFS file system
  • CD-ROM drive

Network requirements

  • TCP/IP — 100 Mbps (1 Gbps recommended)
  • Port 5060 TCP
  • Additional two ports for each concurrent meeting that uses Universal Voice. These ports are configured as a range, for example 5000 – 6000 port range supports 500 meetings using Universal Voice.
  • 100 Mbps Ethernet (1 Gbps recommended)

Note: To use Universal Voice, install and configure Adobe Flash Media Gateway. Configure FMG to place calls through a SIP-compliant end point that allows calls to be routed to your preferred audio conferencing service.

Note: While Flash Media Gateway can be installed on the same machine as the application server, it is recommended that it be installed on a separate machine.

Using AEM

See AEM Technical Requirements for details. It is recommended to install AEM on a separate machine than the Adobe Connect server.

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