Welcome to your Creative Cloud membership!
Get started with managing your account, payments, and apps. Here’s how.
There are two ways to activate your Creative Cloud membership for the first time:
- If you purchased Creative Cloud directly from Adobe, click here to sign in with your Adobe ID. When you sign in, you activate the Creative Cloud license and all apps and services that are associated with your Adobe ID. You can then use your apps and services normally. For more information, see Sign in and sign out to activate Creative Cloud apps.
- If you purchased Creative Cloud from a reseller, you may have received a redemption code. To use a redemption code to activate your membership, see “Creative Cloud membership” in Redemption code help.
To manage the account information for your Adobe ID (for example, change your password or payment information), follow these steps:
Use the tabs at the top of the page to update your plans & products, change your email and contact information, change your password, or update your profile and communication preferences.
For example, to change the credit card on your account, choose Plans & Products > Manage Plan > Edit payment details. Make your changes in the pop-up window, and click Save.
For more detailed information and step-by-step instructions, see Manage your Adobe ID account.
If you have multiple Adobe IDs, you’ll need to contact us to consolidate your accounts. Click here to contact us, and then click Still need help? Contact us. Choose your contact option (phone or chat), and a customer service representative will assist you.
You can upgrade your membership—for example, from a Single-App membership to a Creative Cloud Complete membership. Or you can switch membership plans—for example, from a month-to-month plan to an annual plan. See Upgrade or change your Creative Cloud plan.
To convert a free trial to a paid membership, see Convert a trial to a paid Creative Cloud membership.
To convert trial installations of Creative Suite 6 apps to a Creative Cloud membership, see Convert Creative Suite 6 applications to Creative Cloud membership.
If your membership is about to reach the end of its term, it's easy to renew or extend it. You can also restart a membership that has expired. See Renew or restart your Creative Cloud membership.