Create or update your Adobe ID

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All Apps User Guide

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Applies to: All Apps

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Learn how to create an Adobe ID, change it, and manage multiple Adobe IDs.

What is an Adobe ID?

Your Adobe ID is your email address. Use the same Adobe ID to keep all your Adobe plans and products associated with a single account. An Adobe ID is essential for a secure and personalized experience with Adobe apps and services, and is required when you want to buy Adobe products.

How to create or update your Adobe ID

  1. Go to the Adobe account page, and then click Create an account.

    Create an account
    Create an account

  2. On the Create an account screen, provide the necessary information. Then click Create account.

    Note:

    The email address you enter will be your Adobe ID, so use a frequently used address that you’ll remember. 

    Create an account screen

    You will receive a mail from Adobe with a link to verify your email address. You may have to wait for some time before receiving the email.

  3. Once your account is created, click Continue to access your account page.

You may want to change the email address associated with your Adobe ID if you have entered an incorrect email address or if you want to use a new primary email address.

  1. Sign in to your Adobe account.

  2. In the Account information and access section, click Change next to Primary email (Adobe ID).

    Click "Change" next to Primary email (Adobe ID)

  3. In the window that appears, enter the new primary email address that you want to associate with your Adobe ID. Then click Save.

    Adobe sends you an email to verify the change. If you don’t receive the email, see Didn’t receive expected email from Adobe.

How to manage multiple Adobe IDs

Be sure to always use the same Adobe ID (email address) when you purchase a new product or service from Adobe.

If you think you have multiple Adobe IDs associated with different email addresses, are unclear which email address is associated with your membership or a purchased product, contact us.

You can also delete an Adobe ID.

Note:

Before deleting your ID, remember—even if you don’t have an active subscription, keeping your Adobe ID gives you access to free membership benefits, and it can always be reactivated.

Change primary email on your teams account

If you are part of an Adobe teams account (not an Adobe individual customer) and you want to change the Primary email on your account, reach out to your team's contract owner to re-assign the license to an alternate email address.

If you're not sure who's the contract owner of your teams account, you can reach out to an IT admin in your organization.