Your Adobe ID is usually the unique email address you first used when you started your membership, or purchased an Adobe app or service.

An Adobe ID is essential for a secure and personalized experience with Adobe apps and services, and is required when you want to buy Creative Cloud products.

Your purchases, membership, updates, and trials of Adobe apps and services are all managed through your Adobe ID. You can also use your Adobe ID to register your products, track orders, contact Adobe Customer Care, and participate in Adobe forums and events.

Create your free Adobe ID

  1. Go to Adobe accounts and click Get an Adobe ID.

  2. Follow the instructions and enter a valid email address. The address you enter will be your Adobe ID, so use an address you’ll remember. Then, click Sign Up.

    Now you can sign in to your account any time using the navigation bar on Adobe.com pages.

  3. To sign into your account, go to www.adobe.com and click Sign In. The sign-in link is in the top navigation bar of most pages.

Change your Adobe ID

  1. Sign in to your Adobe account with your Adobe ID (usually your email) and password.

  2. In the navigation bar, click the Account tab.

  3. In the Adobe ID section, enter a new email address that you want to associate with your Adobe ID. Click Save.

    Adobe will send you an email to verify the change. If you don’t receive the email, see Didn’t receive expected email from Adobe.

Manage multiple Adobe IDs

Be sure you always use the same Adobe ID (email address) when you purchase a new membership, plan, product, subscription, or service from Adobe.

If you think you have multiple Adobe IDs associated with different email addresses, are unclear which email address is associated with your membership or a purchased product, or if you’d like to delete an Adobe ID, contact us.

But before deleting your ID, remember—even if you don’t have an active subscription, keeping your Adobe ID gives you access to free membership benefits, and it can always be reactivated.
 

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