Go to https://account.adobe.com.
Learn how to create an Adobe account or change the email address associated with your account.
You can create your Adobe account in two ways: by using your email address or by using your social account (Google, Facebook, or Apple).
Go to https://account.adobe.com.
To create your Adobe account using your email address, select Create an account. To create your Adobe account using your social account (Facebook, Apple, or Google), select Continue with Google/Facebook/Apple.
Note: If your social account is registered through a phone number, you are prompted to provide an email address when setting up your Adobe account. This email then gets linked to your Adobe account.
Adobe Account Access app. It allows you to sign in easily and securely to your Adobe account, without having to enter your password.
Now that you have your Adobe account set up, try theYou may want to change the email address associated with your Adobe account if you have entered an incorrect email address or if you want to use a new primary email address.
Note: You cannot change the email address if you created your Adobe account using your social account.
Sign in at https://account.adobe.com/profile.
In the Account information and access section, select Change next to Primary email.
Confirm the new primary email address that you want to associate with your Adobe account.
Adobe sends you an email to inform you about the change. If you don’t receive the email, see Didn’t receive expected email from Adobe.
Teams user? If you are part of an Adobe teams account (not an Adobe individual customer), reach out to your Adobe admin to change the primary email on your account.
Be sure to always use the same Adobe account (email address or social account) when you purchase a new product or service from Adobe. If you think you have multiple Adobe accounts, you can delete your duplicate accounts and retain only one Adobe account.
If you are unclear about which email address is associated with your membership or a purchased product, sign in to your account and check your account details.
If you entered the wrong Adobe account email address, you might get the error "We couldn't find an account with that email address." when trying to sign in. Select Find your account on the sign-in screen and then follow the instructions.
You can change your Adobe account email address. Follow these steps:
Open the Creative Cloud desktop app. (Select the
icon in your Windows taskbar or the macOS menu bar.)If you still need help signing in, select the Chat icon Need help signing in? at the bottom.
on the lower right, and then selectLearn how to change your account details, such as your profile name, photo, email, or mobile number.
Sign in to your account