Understand how syncing works in Adobe Premiere Rush, and how you can troubleshoot sync issues.

Syncing your projects in Premiere Rush lets you create, edit, and share your videos anywhere. When sync is enabled, files are saved in Creative Cloud. You can access these files from any device. All changes you make in Premiere Rush on your mobile device are reflected on the desktop. Similarly, any changes you make in Premiere Rush on the desktop are synced on mobile. You always have access to your latest edits wherever you go. It is a great way to save storage space on devices.

Syncing across desktop and mobile devices
Syncing across desktop and mobile devices

When you create a project in Premiere Rush, you can Sync to Creative Cloud from the Media Browser screen. When this option is selected, the project is saved to the cloud and is available for editing on other devices. This preference is enabled by default, but you can deselect it and create local device projects only as well.

Syncing on mobile (iOS and Android)

When a project is created with the Sync with CC preference enabled, media imported from a local device source is uploaded to a folder in your Creative Cloud account. It ensures that the media for this project is available on other devices running Premiere Rush (where you are logged into the same Creative Cloud account). 

Creating a synced project on mobile
Creating a synced project on mobile

By default, the Sync with CC preference is turned on while adding media to your project. If you had turned it off but would like to access your project on another device, tap the three dots next to your project on the Project Browser screen and tap Turn Sync On. All of your projects are linked to your Adobe ID. 

Turn Sync On
Turn Sync On

Nota:

If you use multiple Adobe IDs and want to sync projects across multiple devices, make sure that you are logged into the same Adobe ID account in Premiere Rush on all of your devices. On a given device, you see only the projects for the account that Premiere Rush is logged into.

When you open the project, a blue circular icon appears in the upper right title bar of the application. This icon shows progress of the upload.

When this progress is complete, it means that Adobe has uploaded all media in your project. At this point, you can open the project on other devices. If you see an upload error dialog, when your Internet connection is stable, close and then reopen the project. The media is uploaded successfully.

Nota:

By default, Premiere Rush does not upload media unless you are connected to a WiFi network. If you want to upload media over your cellular network, do the following.

  1. Open Premiere Rush and see the Project Browser.
  2. Tap the gear icon in the upper left.
  3. Choose Preferences.
  4. Enable Use Cellular For Sync.

Guidelines

To ensure that syncing occurs smoothly, follow these guidelines:

  • If you close the project while media is uploading, the media upload continues.  However, there is no indication of the media upload progress on the project browser.  To check if the media upload has completed, reopen the project.
  • If you switch away from Premiere Rush while media is uploading, it pauses. Premiere Rush continues uploading when the app is brought back to the foreground. If you receive a call or message while uploading, switch back to Premiere Rush to let the upload finish before attempting to open your projects on another device.
  • When opening a project that was created on a different device, Premiere Rush downloads the necessary media for the project. You can observe the download progress by tapping the circular blue progress bar in the title bar, while the project is open.
  • If you switch away from Premiere Rush while media is downloading, it can fail if Premiere Rush is downloading from Creative Cloud Files.  If this scenario occurs, close the project, and reopen it. 
  • Always close your project on any device you are using, before you open the project on another device.

If your media has already been synced on mobile, but media is still shown as offline in Premiere Rush, do the following:

  1. Make sure that you are connected to a strong WiFi network (or you have enabled Use Cellular For Sync and remember to leave Premiere Rush open and in the foreground until the download is complete).

  2. Close Premiere Rush.
  3. Launch Premiere Rush and open your project again.

Syncing on desktop (Mac and Win)

When a project is created with the Sync to Creative Cloud preference enabled, Premiere Rush creates optimized media and saves it to a folder in your Creative Cloud account. Unlike mobile, the Premiere Rush desktop application does not sync, upload, or download media, but instead creates optimized files that can be imported on other devices.

Creating a synced project on desktop
Creating a synced project on desktop

By default, the Sync with Creative Cloud preference is turned on while adding media to your project. If you had turned it off but would like to access your project on another device, tap the three dots next to your project on the Project Browser screen and tap Turn Sync On. All of your projects are linked to your Adobe ID. 

Turn Sync On
Turn Sync On

Guidelines

To ensure that syncing occurs smoothly, follow these guidelines:

  • Ensure that Premiere Rush completes creating optimized media for all files in your project.
  • Check the Creative Cloud application on your Mac or Windows toolbar or taskbar and confirm that the media has been uploaded on the original mobile device or desktop machine.
  • Close the project on any device you are using before you open the project on another device.
  • On other desktop machines, check the Creative Cloud application in your Mac or Windows toolbar/taskbar and confirm that the media has been downloaded before launching Premiere Rush or opening your newly created projects.

If your media is already synced on desktop, but media is still shown as offline in Premiere Rush (or your list of Projects are not loading), do the following:

  1. Close Premiere Rush.

  2. Log out of the Creative Cloud application.

  3. Close the Creative Cloud application.

  4. Relaunch the Creative Cloud application and log into your Creative Cloud account.

  5. Launch Premiere Rush and to open your project again.

Sync status

A synced project is saved in Creative Cloud, making it available for you to edit on all of your devices. A project that is not synced can only be opened and edited on the device on which it was created.

In the Your Projects screen, you see icons next to the project name that indicate the sync status of the project.

To understand your project's sync status, see the icons and descriptions in this table.

Sync Icon on mobile Sync icon on desktop Project Sync Status What happens when you tap or click the project?

            
Device only and not in the cloud, so this project cannot be accessed on other devices Project remains only on this device until you turn on sync. Turn syncing on for this project by going to Your Projects and tapping on "•••" > "Turn Sync On."

Device and cloud, so this project can be accessed on all devices Opens the project with the latest edits, whether those edits were made on this device or another device.
Cloud only and not currently on the device, but this project can be accessed on all devices

Downloads the project to the device and opens it.

Syncing in progress Opens the project, and syncing to the cloud continues until completed.

Troubleshoot sync errors

If the project version on your device is different from the project available in the cloud, Premiere Rush alerts you that a newer version of the project is available. You can either save a copy of your project in its current state, or overwrite it with the version that is saved in the cloud.

Resolving project conflict errors
Resolving project conflict errors
  • Click Save copy: To create a copy of your project in its current state. Premiere Rush creates a copy of the project, so you have two separate projects in your project browser.
  • Click Overwrite: To overwrite the currently opened project with the version of the project that exists in the cloud. It closes the currently opened project and takes you back to Your Projects so that you can open the most recent/cloud version of the project.

Other troubleshooting tips

  • Always make sure that you are logged into the same Creative Cloud account on all of your devices.
  • If sync is failing within the Premiere Rush mobile application, make sure that you are connected to a strong WiFi network. (Or you have enabled "Use Cellular For Sync" and remember to leave Premiere Rush open and in the foreground until sync completes).
  • If sync fails within the Premiere Rush desktop application, make sure that your Creative Cloud application is open and logged in. Sync must be completed within the Creative Cloud application before Premiere Rush can properly link to your media. For more information on using the Creative Cloud application, see the Creative Cloud User Guide.
  • If some media does not download when opening the project, confirm that this media was successfully uploaded to Creative Cloud Files from the device which imported the media. Browse the folders and files within /Adobe/Assets folder of Creative Cloud Files, and look for the project folder. Confirm that the media uploaded from your device is in that project folder.
  • If you don't see it there, try closing and reopening the project on the device where you created it.

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