Troubleshooting & help

Basics

There are two primary ways to access Adobe Stock images:

  • Use Creative Cloud libraries
  • Download images to your computer from the Adobe Stock website

Learn more about each download option and find out which is right for you.

A few things could be happening to keep your image from downloading. Try these tips to help resolve download issues.

Adobe Stock assets can be used in any creative project, including print ads, brochures, presentations, posters, book covers, commercials, websites, and annual reports. Learn more about using Stock assets and Adobe Stock licensing terms.

You can buy more Adobe Stock assets if you exceed your monthly limit. If you use less than your limit, your unused downloads carry over to the next month, as long as your subscription is active. Learn more about managing your plan and license limits.

Yes, you can become an Adobe Stock contributor and earn money for your content.

If you’re 18 years old, have great photos, videos, or vector content and own or control the rights to it, you can become an Adobe Stock contributor. Get started using the Adobe Stock Contributor website and upload your first files.

Account management

Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. For more information on changing your password and other account information, see Manage your Adobe ID account.

Switching Adobe Stock plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Learn all you need to know about managing your Adobe Stock account with these instructions on activating, changing, managing, and canceling your membership.

You can cancel your Adobe Stock membership two ways:

Make sure you understand the Adobe subscription terms before choosing either option.

Community

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