Freeze or error “There is no email program” | Share via email | Elements Organizer | Windows 7

When you try to share images via email in the Adobe Photoshop Elements Organizer on Microsoft Windows 7, the Organizer freezes.

Or, you receive one of the following errors:

  • "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel."
  • "Elements Organizer could not finish creating your Email message. Alternatively, you can use the Adobe Mail Service via the Elements Organizer Preferences dialog.”

Install Microsoft Windows Live Mail, and then configure it as the default mail client.

  1. Close Elements Organizer.

  2. If you have already installed Windows Live Mail, skip to Step 3.

    Otherwise, download and install Windows Live Mail.

    For download and installation instructions, see the Windows Live website at:

  3. Right-click the following link and save the file to your desktop: 
  4. On your desktop, double-click SetDefaultEmailClient.reg. If prompted, click Continue. Click Yes on the Registry Editor confirmation prompt.

Additional information

When you share images with the Adobe Email Service, the Organizer uses the email client that is installed with Windows. These email clients include Outlook Express on Windows XP, or Windows Mail on Windows Vista, among others.

Because Windows 7 does not include an email client by default, the Organizer can't send email. Installing Windows Live Mail does not automatically make it your system's default email client. The file SetDefaultEmailClient.reg makes Windows Live Mail your default client, enabling Photoshop Elements to use it without error.


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