A Creative Cloud membership includes cloud-based storage, which allows you to access files stored in the cloud from any computer using a web browser or file sync functionality. Here are answers to some common questions related to using and managing this storage.

How many GB of storage do I have?

If you have a full Adobe Creative Cloud membership or a single app membership, you have 100 GB of storage. If you have a Creative Cloud Photography membership, you have 20 GB of storage. If you have a trial product or a free membership, you have 2 GB of storage. Creative Cloud for teams and Creative Cloud for enterprise memberships include 100 GB of storage per seat.

How do I know how much storage I've used?

You can check your current storage usage in a couple of places.

Creative Cloud website

To view your storage usage on the Creative Cloud website:

  1. View your available storage space on the lower-left corner of the page.

    Available space

Creative Cloud desktop app

You can also check your current storage usage in the Creative Cloud desktop app. Open the app from the taskbar (Windows) or menu bar (Mac OS). Click Assets to see the storage info.

You can also click the menu to check the info.

Check storage in the desktop app

What happens if I go over my storage quota?

The Creative Cloud desktop app syncs up to 1 GB of overflow from any device. After that, the sync client stops syncing new files and notifies that you are over quota. A red exclamation point marks any files that are unable to upload. You can still move, rename, or delete files. To continue to sync files, do the following:

How do I upgrade my Creative Cloud storage?

If you need more storage, you can purchase extra storage plans through your Adobe ID account (Plans > Manage Plan > Change Plan). For detailed instructions, see Upgrade your Creative Cloud storage.

Alternatively, click Upgrade Storage on the lower-left corner of Your Work section of Creative Cloud website.

If you are a Premiere Rush CC user, and want to upgrade storage, see Adobe Premiere Rush CC file storage requirements and upgrades.

How do I delete files and free up storage?

If you mistakenly delete a file, you can restore it from the cloud.

You can delete online files from your Creative Cloud Files folder or the Creative Cloud files page, which moves them to a trash bin called the Deleted.

Deleting files from the Deleted folder is permanent and frees up the storage space used. To permanently delete files, follow these steps:

  1. In the side navigation, click Deleted.

  2. Select the files you want to delete, and then click Permanently Delete icon ().

    Alternatively, choose Permanently Delete from the context menu.

  3. In the confirmation pop-up, click Delete Permanently.

Licencia na používanie tohto diela sa poskytuje v súlade s podmienkami licencie Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Na príspevky v sociálnych sieťach Twitter™ a Facebook sa nevzťahujú podmienky licencií Creative Commons.

Právne upozornenia   |   Zásady ochrany osobných údajov online