What's covered
Learn how to manage your Adobe ID account. Easily change your password or contact information, and update your profile and communication preferences.
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    Welcome to Adobe!

    An Adobe ID is your ticket to a secure and personalized experience with Adobe apps and services. Your purchases, membership, updates, and trials of Adobe apps and services are all managed through your Adobe ID. You can also use your Adobe ID to register your products, track orders, contact Adobe Support, and participate in Adobe forums and events.

    It’s easy to remember: Your Adobe ID is the unique email address that you first used when you started your membership, or purchased an Adobe app or service.

    Having trouble signing in, or forgot your Adobe ID or password? See Adobe ID, sign-in, and account help.


    If you don’t already have one, first create an Adobe ID. Here’s how.

    1. Go to www.adobe.com and click Sign In. The sign in link is found in the top navigation bar of most pages.

      Sign in

      Can’t clear the text that appears in the sign-in fields? Simply click in the fields and start typing.

    2. In the window that appears, click Get an Adobe ID, and follow the online instructions. The email address you enter here will be your Adobe ID, so use an address you’ll remember. Click Sign Up.

      Sign up for an Adobe ID

      You’re now ready to get started with managing your Adobe ID account.


    1. Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.

    2. In the navigation pane that appears, click Manage account to open the Manage Account page.

      You may be prompted to verify your password.

      Manage account page
    3. Use the tabs at the top of the page to review your plans & products, change your email and contact information, change your password, or update your profile and communication preferences.

      For step-by-step instructions, choose from the options below.


    1. Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.

    2. In the navigation bar at the top of the Manage Account page, click Security & Privacy.

    3. In the Password section, click Change.

      Security & Privacy page
    4. If prompted, enter your current password to verify your identity. Then enter your new password twice to confirm, and click Save.


    1. Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.

    2. In the navigation bar at the top of the Manage Account page, click Account.

      Email Address Page
    3. In the Adobe ID section, enter a new email address that you want to associate with your Adobe ID. You can also provide an alternate email address in the Alternate email field. Click Save.

      Adobe sends you an email to verify the change. (If you don’t receive the email, see Didn’t receive expected email from Adobe.)


    Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.

    Change your mailing address or telephone number

    1. In the navigation bar at the top of the Manage Account page, click Communication.

    2. To change your phone number or address, click Edit.

      Communications page
    3. Make your changes in the pop-up window, and click Save.

      Note:

      If you need to change the country associated with your Adobe ID, see Change the country associated with your Adobe ID.

    Edit your personal profile

    1. In the navigation bar at the top of the Manage Account page, click Profile.

    2. Change your profile name, your name for Adobe Community forums, or your company name, and click Save.

    3. To upload a new profile photo, click Upload your photo, and then browse and select a new photo.

      Profile page

    1. Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.

    2. In the navigation bar at the top of the Manage Account page, click Communication.

    3. Select the appropriate check boxes, and click Save.

      Communications page

     
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