Welcome to Adobe!
An Adobe ID is your ticket to a secure and personalized experience with Adobe apps and services. Your purchases, membership, updates, and trials of Adobe apps and services are all managed through your Adobe ID. You can also use your Adobe ID to register your products, track orders, contact Adobe Support, and participate in Adobe forums and events.
It's easy to remember your Adobe ID. It's the unique email address you first used when you started your membership, or purchased an Adobe app or service.
Having trouble signing in, or forgot your Adobe ID or password? See Adobe ID account and sign-in troubleshooting.
From now on you can sign in to your account any time using the navigation bar on Adobe.com pages. To do so, go to www.adobe.com and click Sign In. The sign in link is in the top navigation bar of most pages.
Can't clear the text that appears in the sign-in fields? Simply click in the fields and start typing.
- Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.
- In the Creative Cloud desktop app, click the gear icon in the upper-right corner, and then choose Manage Account from the pop-up menu.
- In the Creative Cloud desktop app, click the gear icon in the upper-right corner, and then choose Preferences from the pop-up menu. In the General panel, click Manage Account.
In the Plans & Products section, find your Creative Cloud membership and click Edit payment details.
Don't see Edit payment details?
In countries served by Digital River, Adobe's e-commerce partner, the place to access payment details is slightly different. If you don't see an Edit payment details link under your membership, click Manage plan, and then click Edit Payment Info.
You can change your credit card information, add a new payment method, or redeem a redemption code (such as a prepaid card or retail product code) for a Creative Cloud license. Your new payment method will take effect in the next billing cycle.
These instructions pertain to individual Creative Cloud memberships only. If you’re the administrator for a Creative Cloud for teams membership, Adobe needs to help you change your billing information—you can’t change it on your own. For the fastest service, sign in to use premium support options.
In the Adobe ID section, enter a new email address that you want to associate with your Adobe ID. You can also provide an alternate email address. In the Alternate email field, click Save.
Adobe sends you an email to verify the change. (If you don’t receive the email, see Didn’t receive expected email from Adobe.)
You can use your phone to reset the password for your account. Follow these steps to add your phone number for account recovery:
You can change the mailing address or telephone number associated with your Adobe ID account. To do so, follow these steps:
If you have allowed third-party applications to access your Adobe ID account information, such as email or Creative Cloud files, you can revoke access. Follow these steps: