Before getting starting, please be aware of the following:
The administrator will need to enable this feature for your account after purchase
You will need to enable the MakeMP4 option from Administration > Compliance and Control > Recordings and Notice.
- The MP4 conversion service is a paid service, contact your sales representative or reseller for how to purchase this feature
- The administrator will need to enable this feature for your account after purchase
- This feature is not available for On-Premise customers
1. You will need to enable the MakeMp4 option under:
Admnistration> Compliance and Control > Recordigs and Notice.
4. Connect Administrators can view the conversion queue to check how many recordings are in queue for conversion and how many has been failed. Sucessfull conversions will not be listed here.