Getting error related to Expected List in SalesForce | Adobe Sign

Getting error related to Expected List in SalesForce | Adobe Sign

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Adobe Acrobat Sign User Guide

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Applies to: Adobe Acrobat Sign

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Issue

While running Adobe Sign setup wizard in SalesForce, it displays the following error:

Expected List<echosign_dev1.DcRestApiModel.UserCapabilityFlag> but found "CAN_REPLACE_SIGNER" at [line:1, column:518]

12030-1

Environment

SalesForce

Cause

The Admin user whose Adobe Sign credentials you are using to run Setup wizard does not have Sending and Signing rights in Adobe Sign.

Resolution

Provide Sending and Signing rights to the user. Following are the steps:

  1. Log in to Adobe Sign and navigate to Account > Users.

  2. Select the user and click Edit user.

    12030-2

  3. Check if User can send documents and can sign documents and Save.

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  4. Run the setup wizard again in SalesForce.