Log in as an administrator and navigate to Account Settings > Global Settings > Send an extra copy of every signed agreement to the following email addresses
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Send, Sign, and Manage Agreements
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Recipient Options
- Cancel an email reminder
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Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
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Send Agreements
- Send (Compose) page
- Send an agreement only to yourself
- Send an agreement to others
- Written Signatures
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- Send in Bulk
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Manage Agreements
- Manage page overview
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- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
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- Cancel a reminder
- Access Power Automate flows
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More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
Advanced Agreement Capabilities and Workflows
- Webforms
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Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Agreement data extraction
- Agreement notifications
- Agreement generation
- Custom Send workflows
- Share users and agreements
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Support and Troubleshooting
Set up your external archive
Administrators can configure the Adobe Acrobat Sign External Archive feature to automatically deliver a copy of the Signed and Filed email for every successfully completed agreement to an additional email address. This automatic copy will always contain the signed agreement PDF, the audit report PDF, and the field data CSV (if one exists), irrespective of the account/group settings that govern if these documents should be attached.
The external archive can be configured at the account and group level, with group-level settings overriding the account settings. Accounts that leverage Users in Multiple Groups can effectively use the group-level configuration when groups are used to define specific document workflows. (For example, a Legal group can include their legal department in all completed agreements and remove any general archive address that might be configured at the account level.)
Configuration of the archive only requires a valid email address to be entered in the Send an extra copy of every signed agreement input field in the Global Settings tab of the administrator's menu. Any address can be used, including third-party applications that accept an inbound email.
The External Archive tab includes instructions on finding the inbound email address for the Box and Evernote applications which can be used to push the agreements into those applications.
Users with Individual tier accounts do not have access to the Global Settings menu tab. For the Individual tier of service, the Send an extra copy of every agreement input field is found on the External Archive page.
Add an email to the external archive interface
The option for an external archive can be configured at the account and/or group levels.
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Select the Add email address button.
Users with Individual accounts need to navigate to the External Archive tab:
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An overlay opens to accept the email address for the archive.
Enter the email address twice (to ensure the value is correct).
Save the email address.
Note:If the domain of the archive email is new to the account, a challenge is issued to verify that the archive email address is accurate.
Be very sure your archive email is correct. You do not want to automatically send a copy of every agreement to the wrong person.
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The email address is stored as a discrete object in the email field.
- Multiple addresses can be saved up to a maximum of 15.
- Selecting the X to the right of an email address deletes the email address from the field.
Add all email addresses that you want to receive the signed agreement documentation automatically.
- Multiple addresses can be saved up to a maximum of 15.