Forgot your Adobe ID or password?
Your Adobe ID is the email address you used when you first started a trial or purchased an Adobe app or membership. Find solutions to common Adobe ID and sign-in issues.
Why do I have to sign in to use Lightroom CC?
You need to sign in periodically for licensing validation—every 30 days for monthly members and every 99 days for annual members. Sign-in is also required when you download or update Lightroom CC. For more information, see Activate and deactivate Adobe Creative Cloud apps.
Can I install Lightroom CC on another computer?
You can install Lightroom CC and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
How can I get my invoice?
You can print an invoice from your account on Adobe.com. For details, see Print a payment receipt or invoice.
Can I migrate my Lightroom Classic CC photos to Lightroom CC?
If you’ve used Lightroom Classic CC earlier, you can migrate your catalogs from Lightroom Classic CC to Lightroom CC. When you do so, Lightroom CC brings in each of your photos included in the catalog and uploads it to the cloud in its full resolution for access across multiple devices and computers. Later, to save on disk space, you can even consider deleting those photos from the local storage on your device.
For more information, see Migrate photos from Lightroom Classic CC to Lightroom CC.
If you are facing issues while migrating your photos, see Possible errors | Migrating photos to Lightroom CC to resolve them.