Beta apps aren't visible in Creative Cloud desktop app

Use these solutions if you can't see the Beta apps tab in your Creative Cloud desktop app.

You have a school or company account

If you have a school or company account and can’t find the Beta tab or see the message "You don't have access to manage apps," contact your admin.

Corrupted Creative Cloud desktop app cache

A corrupted cache can prevent the Creative Cloud desktop app from displaying the Beta apps tab. Clear the cache to fix this issue.

Creative Cloud desktop app hasn't been updated

The Beta tab may not be displayed if you don’t have the latest Creative Cloud desktop app version. To avoid similar issues, we recommend that you keep your app updated.