Create additional administrators

Elevating a user to an administrator is accomplished via the same method as assigning any permissions for any user: add the user to the requisite group. Adobe Connect defines to admin types: full administrator and limited administrator. Administrators have full administrative privileges and can create one or more limited admins. Limited administrators have permissions and rights which are defined by full admins.

The primary admin is created when Adobe Connect is installed or when the account is created. The primary admin can then create additional administrators and limited administrators. For example, an administrator can create limited administrator accounts for Help Desk employees who support Adobe Connect users. It’s also common for some hosts to have limited admin privileges.

Create an administrator

1. Select Admin > Users and groups.
2. Search for a user by name or email address.
3. Highlight the username and click the information icon.
4. Select Edit Group Membership.
5. Select the desired group. Administrators may have limited or full permissions.
6. Select Add.

Set limited administrators group permissions

1. Select Admin > Users and groups.
2. Find and highlight the Limited administrators group.
3. Select the information icon.
4. Select Edit limited administrator permissions.
5. Select the check boxes to enable permissions:

• View user data: Provides access to user and group data in the Users and Groups.
• Reset password: Allows creating a temporary password for a user.
• Modify current users and groups: Allows editing user and group information.
• Add users and groups using Web interface: Allows using CSV files for bulk user and group import.
• Delete users and groups: Enables the Delete button under Users and groups.
• Modify user profile fields: Allows admins to customize user profile fields via the Users and Groups > Customize User Profile tab.
• Change the login and password policies: Allows changing login settings on the Users and Groups > Edit Login and Password Policies tab.
• Cost centers: Allows admins to allocate meeting minutes to cost centers  via the Users and Groups > Cost Centers tab.
• Edit account information: This option allows limited administrators to access the Admin > Account > Edit information tab to edit the default language, time zone, and Event user policy for accounts. Limited administrators can also edit the primary contact information for accounts.
• Receive notifications about account capacity and expiration: Provides access to the Admin > Account > Notifications tab.
• Customization: Lets limited administrators access the Customization tab if the customization feature is enabled for their account.
• View disk usage and reports: Provides access to these reporting areas:
  • Account > Disk usage
  • Account > Reports
  • Administration dashboard
• View system usage reports: Provides access to system usage reports in the reports wizard.
• Compliance and control: Provides access to the Compliance and Control tab to ensure that the account adheres to government standards for privacy, communication, and archiving.
• Set content, meeting, and seminar permissions: This function provides access to permission settings for content, training, meetings, seminars, and event management libraries.
• Allow limited administrators to access meeting, content, and seminar folders: Allows admins to set permissions for content files and folders in the content library.

Note: Select Reset to default to restore default limited administrator permissions.

More like this

• Adobe Connect User Guide
• Adobe Connect Learn and Support home