- User basics
- User permissions overview
- Resolve user access issues
- Edit user information
- Edit user group membership
- Assign a user to a manager
- Edit team members
- View a user report
- Customize user profile fields
- Set login and password policies
- Configure single sign-on
- Create additional administrators
- Manage guests
- Bulk user import
- Getting started
-
Manage Users
- User basics
- User permissions overview
- Resolve user access issues
- Edit user information
- Edit user group membership
- Assign a user to a manager
- Edit team members
- View a user report
- Customize user profile fields
- Set login and password policies
- Configure single sign-on
- Create additional administrators
- Manage guests
- Bulk user import
- Cost centers
- Audio providers
- User interface customization
- Compliance and control
- Administration dashboard
User group mappings for new licenses
With the licensing model launched in 2023, there are new user groups to manage the allocation of licenses. These groups are only visible in the accounts with the post-2023 licensing. For accounts migrated to new licensing from existing licenses, both the new and existing user groups will be shown. For newly created accounts, only new user groups will be shown.
The following table maps the new user groups (for the new licenses) to the old user groups.
Existing User Group | New User Group |
---|---|
Named Host (Named Host license) | Standard Training Host |
Premium Training Host | |
Enterprise and Education Training Host | |
Standard Webinar Host | |
Premium Webinar Host | |
Enterprise and Education Webinar Host | |
Named Host (Concurrent User License) | Concurrent Host |
Some old licenses require a combination of new licenses to get the same capabilities. For example, four Named Webinar manager licenses (500 capacity) will now need a Standard Webinar Host, Webinar Pro Packs, and Named Upgrade 500 capacity groups.
Existing User Group | New User Group 1 | New User Group 2 | New User Group 3 |
---|---|---|---|
Webinar Manager (25) Webinar Manager (100) Webinar Manager (500) Webinar Manager (1000) |
Standard Webinar Host | Webinar Pro Pack | Named Upgrade 500 Hosts Named Upgrade 1000 Hosts Named Upgrade 1500 Hosts |
Premium Webinar Host | |||
Enterprise and Education Webinar Host |
Existing User Group | New User Group 1 | New User Group 2 | New User Group 3 |
---|---|---|---|
Virtual Classroom Managers | Standard Training Host | Training Pro Pack | Named Upgrade 500 Hosts |
Premium Training Host | |||
Enterprise and Education Training Host | |||