Groups, permissions, and precedence

Administrators define the initial permissions/rights structure in an account by assigning users to one or more groups. They may also create any number of limited admins, and allow hosts to perform certain actions for sessions they control. Permissions can be defined on both the user and group level. Therefore, permissions may be assigned directly, or a user's permission level could be inherited through membership in one or more groups.  

Default groups, roles, and permissions

Adobe Connect provides default groups based on your license and product version (see connect-central-group-basics.html), and each of these groups is associated with a different library and permissions.

Members of a built-in group have a user folder in the corresponding library. Each member of the meeting hosts and training managers groups also have a user folder in the content library and can author content for that folder.

While you cannot change the permissions for default (System) groups, you can extend them by assigning individuals or groups to more than one built-in group. In addition, the administrator can create custom groups and assign these groups permissions for specific library folders.

Each group reflects a specific set of access needs across all the libraries. There are groups for each purchased account feature. For example, the Event Manager group only exists if the Events feature is part of the account.

Administrators assign users and groups to the appropriate Built-in groups. Members of a built-in group can create instances of the function associated with that library. For example, if you are a meeting host, you can create meetings.

Members of a built-in group cannot access a group's shared library folder unless they are assigned them manage permissions. You can also assign manage permissions for a folder in the shared folder directory to other users who are not part of that built-in group. Although they can manage folders, they cannot create anything in that library, because they are not part of that built-in group.

The following table summarizes the permissions each built-in group has for each library:

Group permissions details

Administrators group

Administrators have complete control of an entire Adobe Connect account. You can make any user an administrator by adding them to the administrator group. Administrators can perform the following actions:

• Manage the users and groups in the account, including creating, deleting, and editing them.
• Manage the content library, including viewing, deleting, moving, and editing files or folders. View reports for files. Set permissions for files or folders. Create subfolders.
• Manage the training library, including viewing, deleting, moving, and editing files or folders. View reports for files. Set permissions for files or folders. Create subfolders. Enroll users, send notifications to enrollers, and set up course and curriculum reminders.
• Manage the meetings library, including viewing, deleting, moving, and editing files or folders. View reports for files. Set permissions for files or folders. Create subfolders.
• Manage the event library, including viewing, deleting, moving, and editing files or folders. View reports for files. Set permissions for files or folders. Create subfolders. Send invitations, and change content and email options.
• Manage the seminar library, including viewing, deleting, moving, and editing files or folders. View reports for files. Set permissions for files or folders. Create subfolders.
• View account information, account features, account quotas, and account reports. If your organization has purchased this option, customize the Adobe Connect branding.

Limited administrators group

Limited administrators have limited control of the Adobe Connect system. You can make any user a limited administrator by adding them to the Administrator - Limited group. Administrators can determine which permissions limited administrators have.

Authors group

If you assign a user to this group, Adobe Connect creates a folder for this user in the User folder of the Content library. (The shortcut called My Content points to this folder.) By default, a member of the Authors group has Publish and Manage permissions only for the My Content folder.

Your account limits the number of users that you can add to the Authors group.

Members of the Authors group can perform all the following actions if they have Publish permissions on the specified folder:

• View content and content folders.

• Publish and update content.

• Send email messages containing links that send a notification to the author when the recipient accesses the link.

Training managers group

Members of the training managers group are users who are responsible for organizing and coordinating training.

If you assign a user to this group, Adobe Connect creates a folder for this user in the /user/ folder of the training library. (The shortcut My Training points to this folder.) By default, a training manager can manage only their folder in the user training folder.

A training manager can perform the following actions:

• Manage their own user folder in the training library, performing all file-management functions, and create and manage courses and curriculums, enroll users, send notifications to enrollers, and set up reminders.

• Access to folders in the Content library.

• View training reports for the courses or curriculums that they created.

Virtual Classroom group

The number of participants allowed in this group is 25 for trial accounts and 200 for paid accounts. Members of this group can create virtual classrooms with the applicable capacity in the My Trainings section. The group members also have access to the Event Management section.

• All Training Manager permissions

  • Access to Content and Training tabs

  • My Content and My Training folders, with manage permissions

  • Content dashboard

  • Shared Training, with manage permissions

  • Training Catalog, with manage permissions

  • Users and Groups (Training tab)

  • Training dashboard

  • Can see reports inside specific training

  • Reports tab with permissions to Content, Course, Curriculum, Virtual Classrooms, Learner, and Saved Queries sections.

• All Event Manager permissions

  • My Events tab, with manage permissions

  • Shared Events, with manage permissions

  • Event dashboard

  • Can see reports inside specific event

  • Can view Event Catalog (Can edit Event Catalog if also a member of Event Administrators group)

  • Ability to create his own event and email templates (Cannot edit shared templates unless also a member of Event Administrators group)

  • Ability to see available Event tags when creating or editing Events (Cannot apply Featured Event tag unless also a member of Event Administrators group)

  • Ability to see available email aliases when customizing event email triggers and selecting Reply To option

  • Ability to see available Campaign IDs when creating or edition events

Event managers group

Adobe Connect creates a folder for this event managers in the /user/ folder of the event library. An event anager can do the following:

• Manage events in the shared folders if they are hosting the event and have manage permissions for the folder that contains an event.

• Manage their own event library user folder, performing all file-management functions, and create and manage all aspects of an event in this folder.

• View event reports.

• Create events and manage their own folders in the event library.

• Create private templates or make private copies of existing shared templates.

• Assign attendee roles when setting up the event in the Participant Management tab.

Event administrators group

Members of the event administrators group assign users to the event managers group and perform the overall administration of an event. An event admin can do the following:

• Assign the event manager role to the registered users.

• Create custom event templates and manage existing shared templates. Update, rename, delete, or copy existing templates.

• Create and manage tags in the event catalog. Event tags make it possible to filter the events in the event catalog.

• Apply the featured event tag to display an event in the featured events section of the event catalog.

• Create "Reply To" options for email triggers

• Configure analytics, by providing Adobe SiteCatalyst credentials.

Using the tags and the templates, Event Administrators control the event catalog layout and branding completely.

Meeting hosts group

Members of the meeting hosts group create meetings.

If you assign a user to this group, Adobe Connect creates a folder for this user in the User folder of the meetings library. Meeting hosts can manage only their My Meetings folders in the User Meetings folder. Meeting hosts can manage meetings in the shared folders if they are hosting the meeting and have manage permissions for the folder that contains the meeting.

A meeting host can perform the following actions:

• Manage their User Meetings folder, performing all file-management functions, and create and manage meetings, which involve adding, deleting, and assigning attendance permissions to presenters and participants. Create and organize meeting rooms. Edit a meeting or change its participant list.

• View meeting reports.

• Create content.

• View content files and folders for which they have access permissions.

• Publish and update content.

Seminar administrators group

Because of licensing restrictions, the seminar library does not have a user folder. The seminar library consists only of the shared folder, and each folder in this directory corresponds to organization's seminar license. Only seminar and account admins can manage these folders. A seminar admin can manage all the folders in the seminar library.

Seminar admins can perform the following:

• Manage all seminar library folders, performing all file-management functions, and create and manage seminars, which involve adding, deleting, and assigning attendance permissions to presenters and participants; creating and organizing seminar rooms; and editing a seminar or changing its participant list.

• View seminar reports.

Webinar groups

The defined groups are Webinar Manager 25, Webinar Manager 100, Webinar Manager 500, and Webinar Manager 1000. The numbers indicate the maximum participant capacity. The group with capacity of 25 participants is created for trial accounts. These groups are available as system groups with membership driven by the number of licenses provisioned in any account. A user can be a member of only one of these three groups at a time.

The members can create seminars in the My Seminar tab within the license they own. Also, the members cannot access the seminars they do not have access to.

• Seminar admin permissions provide:

  • Access to the Seminars tab, Seminar Sessions, Seminar Calendar, and Seminar Dashboard with access to content they own

  • The ability to schedule sessions in My Seminars tab from shared seminar licenses and named webinar license they own

  • No access to User Seminars tab

• All Event Manager permissions provide:
  • Ability to create his own event and email templates (Can edit shared templates if also a member of Event Administrators group)
  • Access to the My Events tab and with manage permissions
  • Access to shared events and manage permissions
  • Access to the event dashboard
  • Acces to the Engagement Dashboard pod for rooms created by this user
    
  • View access to reports inside specific event, the event catalog (with edit privileges if a member of the event administrators group), event tags when creating or editing events (Can apply featured event tags if a member of Event Administrators group), available email aliases when customizing event email triggers and selecting Reply To option,  available Campaign IDs when creating or edition events

Custom groups

Custom groups are groups that you create yourself. You can define specific folder and file permissions for the group in the different libraries. You can assign permissions to a custom group by assigning it to the appropriate default groups.

For example, you could create a custom group called “Global” that contains a group for each country in which your company has an office (for example, United States and Germany). Each country group could contain a group for each office in that country (for example, San Francisco and Boston). Within each of these offices, you could define more groups by job function, and then assign each of these groups the appropriate Built-in group designations.

In this example, you created a hierarchical set of groups called nested groups, because each group is contained by the one above it in the hierarchy. By default, nested groups have the permissions of the parent group. You can expand or restrict these permissions by setting custom permissions for these groups in the relevant libraries.

Multiple permissions precedence