Advanced settings

Connect Central’s Advanced settings screen extend some of the settings available on the Client Settings screen, and add additional configurations, including:

• Require the desktop application
• Show/hide the entry screen
• Enable session access via the browser
• Enable enhanced audio and video
• Revert to the classic Adobe Connect Central home page
• Enable the Outlook add-in (introduced in version 12.9)
• Allow integration with an external calendar

Controlling session access via the desktop app and the browser

Admins can control whether sessions of any type must always use the desktop app or may also open in the browser if the desktop app isn't installed or a user navigates to the session via a URL in a browser. 

Administrators might want to force the use of the desktop app so that other admin-only settings can take effect. For example, admins can restrict screen sharing to specific processes, and only the Adobe Connect desktop app will respect these settings.

Note that the two force desktop app and enable browser access settings interact. If the admin does not restrict session entry to the desktop app, then the host can control whether to allow access via a browser. When the admin force desktop usage, the UI disappears and thereby prevents hosts from allowing browser access.

Learn more about app capabilities here: 

• Desktop vs browser
• Adobe Connect Mobile platform capabilities

Require the Connect desktop app

When Require the Adobe Connect application is enabled, users with any role must attend the session with the desktop application rather than the browser app. If the app is not already installed, users will be prompted to download and install it.  

To configure advanced settings:

1. Select Administration > Compliance and control > Advanced settings.
2. Select the session types that must use the desktop app.
   
3. Select Save.

Changes take effect immediately.  

Application and browser interface settings

The settings in this panel allow admins to hide the entry screen, enable browser access, and toggle enhanced audio and video on/off.  

1. Select Administration > Compliance and control > Advanced settings.
2. Check or uncheck Hide entry screen. This setting is only for use with telephony-only audio conferencing. When checked, attendees cannot set their mic, speaker, or camera before entering a room. If you're using a telephony-only audio conference, select this option. This is a global setting. If this option is selected, for every meeting created, a participant cannot view the entry screen before attending the meeting.
3. Check or uncheck Enable browser access.
4. Check or uncheck Always open in browser. Selecting this option opens meetings in a browser even when the desktop app is installed.
   
5. Globally enable enhanced audio and video for all existing rooms by choosing Switch on/off. Confirm your selection in the popup dialog.
6. Select Save.

Changes take effect immediately.  

Connect Central classic view

For users with access to Connect Central, you can specify to show the classic (legacy) version of the Adobe Connect Central homepage.

1. Select Administration > Compliance and control > Advanced settings.
2. Check Revert to classic. . .
3. Select Save.

Changes take effect immediately. 

Enabling the Outlook add-in

Adobe Connect 12.9 introduces a Microsoft Outlook add-in that allows hosts to easily schedule meetings using their Adobe Connect rooms from Microsoft Outlook. Features include: 

• Users logged in to Adobe Connect can select from their existing rooms when scheduling an event in Outlook.
• Invitees will receive a well-formatted invitation with room details including a room link, audio conference details, pre-meeting diagnostics, and help.
• Users can easily designate an Adobe Connect room as their default room so that they can add it to an event with a single click.
• Users can create new Adobe Connect rooms.

There are two deployment scenarios:

• Customers using an Adobe-hosted Connect product (most) will have users individually from Microsoft's AppSource.
• Customers that host Adobe Connect on an on-premise server can also host the Outlook add-in on their own servers and deploy it to users themselves. 

In either scenario above, an Adobe Connect admin must enable the add-in via Connect Central as follows:

1. Select Administration > Compliance and control > Advanced settings.
2. Scroll to the Outlook add-in settings panel.

1. Select whether to Allow users to connect to this account from the Outlook add-in.
2. Select Save.
3. Let your users know they can now download and install the add-in.

When the Outlook add-in is hosted and deployed by your organization:

1. Select whether to Allow users to provide custom Outlook application details.
2. Contact your IT admin and get the requisite details for the client, tenant, and secret IDs.
3. Select Save.

Changes take effect immediately.  

External calendar settings

Adobe Connect currently only supports Microsoft 365 calendar integration.

1. Select Administration > Compliance and control > Advanced settings.
2. Scroll to the External calendar settings panel.
3. Select whether to Allow users to integrate with external calendar.
4. Select Save.

Changes take effect immediately.

More like this

• Adobe Connect User Guide
• Adobe Connect Learn and Support home