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Manage guests

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Adobe Connect Central Admin

Adobe Connect Central Admin

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    1. Connect Central for administrators
    2. Terms of service in Adobe Connect
    3. View an account summary
    4. Edit account details
    5. Manage disk usage
    6. Create reports
    7. Configure notifications
    8. Security settings
  • Manage Users
    1. User basics
    2. User permissions overview
    3. Resolve user access issues
    4. Edit user information
    5. Edit user group membership
    6. Assign a user to a manager
    7. Edit team members
    8. View a user report
    9. Customize user profile fields
    10. Set login and password policies
    11. Configure single sign-on
    12. Create additional administrators
    13. Manage guests
    14. Bulk user import
    1. Group basics
    2. Bulk group import
    3. Manage groups and permissions
    4. Manage training groups
    5. Group mapping and licensing
    1. Cost center basics
    2. Enable cost center reporting
    3. Add and remove cost centers
    4. Edit cost center details
    5. Associate users with cost centers
    6. Allocate meeting minutes
    7. Reports and data
    1. Audio management for admins
    2. View provider details
    3. Add or edit an audio provider
    1. User interface customization basics
    2. Configure the top menu bar
    3. Configure the session interface
    4. Configure login, entry, and exit screens
    5. Upload virtual backgrounds
    1. Compliance and control basics
    2. Manage pods
    3. Set sharing options
    4. Configure recording and closed captions
    5. Set training options
    6. Configure engagement tracking
    7. Set client options
    8. Advanced settings
    9. Control session & recording access
    1. Dashboard basics
      1. Connect Central for administrators
      2. Terms of service in Adobe Connect
      3. View an account summary
      4. Edit account details
      5. Manage disk usage
      6. Create reports
      7. Configure notifications
      8. Security settings
    2. Manage Users
      1. User basics
      2. User permissions overview
      3. Resolve user access issues
      4. Edit user information
      5. Edit user group membership
      6. Assign a user to a manager
      7. Edit team members
      8. View a user report
      9. Customize user profile fields
      10. Set login and password policies
      11. Configure single sign-on
      12. Create additional administrators
      13. Manage guests
      14. Bulk user import
      1. Group basics
      2. Bulk group import
      3. Manage groups and permissions
      4. Manage training groups
      5. Group mapping and licensing
      1. Cost center basics
      2. Enable cost center reporting
      3. Add and remove cost centers
      4. Edit cost center details
      5. Associate users with cost centers
      6. Allocate meeting minutes
      7. Reports and data
      1. Audio management for admins
      2. View provider details
      3. Add or edit an audio provider
      1. User interface customization basics
      2. Configure the top menu bar
      3. Configure the session interface
      4. Configure login, entry, and exit screens
      5. Upload virtual backgrounds
      1. Compliance and control basics
      2. Manage pods
      3. Set sharing options
      4. Configure recording and closed captions
      5. Set training options
      6. Configure engagement tracking
      7. Set client options
      8. Advanced settings
      9. Control session & recording access
      1. Dashboard basics

     

    The guest role is either a user who has joined a meeting but is not registered with Adobe Connect or someone who is registered for a webinar. The webinar registrant is tracked and put in a special area where they can be managed (deleted, invited to another webinar, or converted to a registered user who could then be given additional rights).

    You can require a user account to attend sessions, or you can allow access to anyone as a guest. The difference between users and guests is as follows:

    • Guests do not log in to Adobe Connect when attending sessions.
    • Guests do not have Adobe Connect accounts.
    • Full users appear on enrollment and permission lists.

    Hosts have additional session-level control over guest access. For example, in any session, they can select Manage Access & Entry > Block Guest Access from the drop-down next to the Meeting room name on the title bar. Hosts can also convert guests to full users and full users to guests, as well as perform other actions as described in the Adobe Connect User Guide.  

    Manage guests button

    View guest details

    1. Select Admin > Users and groups.
    2. Select View guests.
    3. Highlight a guest.
    4. Select the information icon. The guest’s group information screen appears. From here, you can:
    • View all guests in this group.
    • Edit the group’s details.
    • Change group members. Select Edit group membership to add and remove guests from the group.

    Note: See Group basics for more information.

     

    View group members button

    Convert guests to users and vise versa

    You can convert guests to full users or full users to guests. A typical use case is an Event in which many guests registered that you would now like to turn into full users.

    1. Select Admin > Users and groups.
    2. Select Manage guests.
    3. Use the search field to find users and guests if they are not visible.
    4. Highlight any guest or user. To select multiple items, hold down the shift key.
    5. Select Convert to user or Convert to guest.
    Convert guest to user and user to guest screen

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