- User basics
- User permissions overview
- Resolve user access issues
- Edit user information
- Edit user group membership
- Assign a user to a manager
- Edit team members
- View a user report
- Customize user profile fields
- Set login and password policies
- Configure single sign-on
- Create additional administrators
- Manage guests
- Bulk user import
- Getting started
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Manage Users
- User basics
- User permissions overview
- Resolve user access issues
- Edit user information
- Edit user group membership
- Assign a user to a manager
- Edit team members
- View a user report
- Customize user profile fields
- Set login and password policies
- Configure single sign-on
- Create additional administrators
- Manage guests
- Bulk user import
- Manage groups
- Cost centers
- Audio providers
- User interface customization
- Administration dashboard
Screen sharing settings
To configure screen sharing:
- Select Admin > Compliance and control > Share settings.
- Specify whether to:
- Control desktop, window, and application sharing.
- Control browser sharing: When disabled, participants that try screen share in a browser are prompted to launch or download the desktop app.
- Disable control requests.
- Disable the “pause and annotate” mode: Doing so disables screen the share pod’s overlay whiteboard.
- Select Save or configure the other sharing options.
Restrict sharing to specific processes
To prevent users from sharing specific and unauthorized applications or processes, do one of the following:
- Create an allowlist of authorized applications.
- Create a blocklist of applications or processes that cannot be shared.
These two options are mutually exclusive: you can either specify an allowlist or a blocklist, you cannot do both. Applications that are included in the blocklist are not available for participants, presenters, and hosts to share. To prevent users from sharing unauthorized applications or processes, enter separate Windows and Mac OS applications in the text boxes. The list of available items appears when users select Windows or Applications from the Start Screen Sharing window.
Select the Restrict screen sharing to specific processes (check to define process lists) option.
To determine the name of the application executable:
- Check Restrict screen sharing to specific processes.
- Select either the Allow or Prevent radio button.
- Specify a colon delimited list of executable names to allow/prevent on Windows. For example: powerpnt.exe:winword.exe:notepad.exe
- Specify a colon delimited list of user-visible application names to allow/prevent on Macintosh. For example: iTunes:iPhoto:iChat
- Select Save or configure the other sharing options.
To determine the text string for each process or app on Windows, do one of the following:
- Navigate to the application folder (Typically C:\Program Files\application folder) and read the application executable name. For example, the executable name of Microsoft Office PowerPoint is POWERPNT.EXE.
- Start the Windows Task Manger (right-click an empty spot in the Windows Taskbar and choose Task Manager from the context menu). Then select the Processes tab to list all running processes.
To determine the text string for each app name on Macintosh, do one of the following:
- Navigate to the application folder and read the application’s executable name.
- Open the Activity Monitor or the Process Viewer on Mac OS X. Select All Processes from the Show pop-up menu to list all running processes.
Document sharing settings
To set document sharing for all sessions:
- Select Admin > Compliance and control > Share > Document sharing settings.
- Select Disable uploading to prevent users from sharing documents from their computers.
- Select Disable sharing of documents from the Content and Course libraries, to prevent users from sharing documents that are published in Connect’s libraries. This setting prevents users from uploading content directly into a meeting room. A host or presenter can share only content that was preloaded into Adobe Connect Central.
- Select Disable whiteboard, to disable the whiteboard from the share pod.
- Select Save or configure the other sharing options.
Note: Selecting all the options removes the Share documents menu from the share pod.
Room bandwidth settings
If bandwidth is an issue for some users or your network, set the default bandwidth limits. Hosts can change these settings per sessions unless administrators prevent hosts from changing these setting from meeting preferences. Note that bandwidth settings are equivalent to frames-per-second values. Set the default bandwidth values for video quality using the sliders.
- High- 8 fps
- Standard- 6 fps
- Medium- 4 fps
- Low- 2 fps
Note: Updating bandwidth settings does not change existing meeting settings unless an administrator overrides all settings.
To configure bandwidth:
- Select Admin > Compliance and control > Share settings > Room bandwidth settings.
- Select the video quality by moving the slider.
- Select the sharing quality by moving the slider.
- Select whether to allow hosts to modify these settings in session preferences.
- Select Save or configure the other sharing options.
Other sharing settings
A few miscellaneous share settings reside under Admin > Compliance and control > Share settings > Other sharing settings:
- Select Disable file share pod to remove the file share pod from all meetings.
- Select Disable breakout rooms to prevent creating breakout rooms.
- Select whether or disable the ability of hosts to auto-promote participants to presenters.
- Select whether or disable the option to open a web link on ending the meeting.
- Select Save or configure the other sharing options.
Note: Breakout rooms are not recorded and will not be available as part of session recordings. If your organization requires recording all online conversations, consider using the compliance and control settings to disable breakout rooms.